Lead Director - Quality Engineering

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

We are seeking a highly experienced and strategic quality engineering leader to drive quality assurance and engineering excellence across PLSS teams. This role will be responsible for establishing best practices, implementing robust test automation frameworks, and integrating quality processes into CI/CD pipelines to ensure the delivery of high-performing, reliable software solutions.

Responsibilities

• Establish and enforce QA/QE best practices across all PLSS teams to ensure consistent quality standards.
• Develop and manage a comprehensive test environment strategy to support scalable and efficient testing.
• Oversee the automation of regression and sanity test cases, ensuring coverage and reliability.
• Integrate automated testing into CI/CD pipelines, enabling continuous quality validation.
• Evaluate, recommend, and implement QA tools for test automation, performance testing, and defect tracking.
• Lead the implementation of automated testing frameworks through proof-of-concept initiatives.
• Enable automated data setup for recurring test scenarios to streamline test execution.
• Act as a liaison between QA teams, development, product management, and business GMs, ensuring alignment and collaboration.
• Define and track quality metrics to measure software performance against functional and technical requirements.

Essential Qualifications and Functions: 

• 10+ years of experience in Quality Assurance or Quality Engineering roles within software development environments.
• 5+ years of experience leading QA/QE teams or initiatives, including test automation strategy and implementation.
• Strong hands-on experience with CI/CD pipelines and integrating automated testing tools.
• Proven expertise in selecting and implementing QA tools for automation, performance testing, and defect tracking.
• Strong hands-on experience with web application testing, backend systems testing, and API testing.
• Demonstrated experience with automated data setup for recurring test scenarios.
• Excellent communication and stakeholder management skills, with a track record of cross-functional collaboration.

Preferred Qualifications: 

• Experience with industry-standard automation tools such as Selenium, Cypress, Postman, JMeter, or similar.
• Familiarity with cloud-based testing environments and containerized deployments (e.g., Docker, Kubernetes).
• Knowledge of performance testing methodologies and tools.
• Experience working in Agile/Scrum environments.
• Strong analytical and problem-solving skills with a focus on continuous improvement

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they