Senior Business Analyst - Remote (On-call)

ICF is looking for a Senior Business Analyst to support a project on the Strategy and Business Solutions Support Contract. If you are looking for an opportunity to help inform and direct IT investment decisions and develop architectural targets and standards for a client, then this is the job for you. This position will work remotely for a Federal client in Arlington, VA.

What you’ll be doing:

• Facilitating sessions, interviews, and other activities to gather information from stakeholders.

• Creating business process flows.

• Eliciting and managing business and systems level requirements.

• Employing industry standard tools to manage requirements.

• Conducting market research and other fact-finding activities.

• Documenting user guides and process documents for workflows.

• Developing medium-to-complex business process models.

• Identifying best practices, documenting and assessing performance measurements, and identifying business and technology solutions to streamline processes.

• Applying portfolio management concepts including business-IT alignment, prioritization, and market research techniques.

• Recommending and applying strategic thinking, process improvement, and re-engineering methodologies and principles by proposing, completing, and analyzing business, data, and hybrid enterprise models.

• Conducting knowledge transfer of strategic plans, scope, requirements, and other analyses to program and project teams to ensure successful implementation of solutions to client areas.

• Ensuring recommended/delivered solution(s) meet business needs. 

What you will need:

• Bachelor's degree in Accounting, Finance, Business Administration, Marketing, Information Systems Management, Computer Science or related field, or an equivalent combination of education and/or experience.

• 7+ years of work experience with progressively increasing responsibilities and advanced knowledge of technologies relevant to the engagement.

• US Citizenship (required by Federal Government).

• The ability to successfully obtain a Public Trust, which involves a thorough background investigation.

Preferred Skills/Experience:

• Excellent written and verbal communication and personal skills with ability to present to groups, including C-level executives.

• Solid understanding of the commercial IT market for hardware and software.

• Exhibit strong communication, facilitation, interview, document writing, and presentation skills.    

• Mastery in independently applying business analysis on moderately to highly complex projects.

• Demonstrated ability to elicit requirements, document user stories, develop business process models, and perform feasibility and cost benefit analyses.

• Advanced knowledge and experience with applying Agile Methodologies concepts and practices.

• Knowledge and experience using and applying human centric design principles.

• Advanced proficiency in analytical, project planning, negotiating, and interpersonal skills.

• Ability to perform cost-benefit analysis, trending, forecasting, and financial analysis. 

• Knowledge and understanding of on-prem and off-prem (Cloud) based environments.

• Knowledge and understanding of Enterprise-wide platform deployment software.

• Proficiency in using Microsoft applications (Word, Excel, PowerPoint, Project, SharePoint, Teams, and Visio).

• Experience using Tableau, Power Apps, Azure DevOps, Salesforce, Appian, and ServiceNow.

Additional Qualifications

• Ability to express information to individuals or groups effectively, taking into account the audience and nature of the information.

• Ability to work in a fast-paced environment.

• Ability to effectively manage a team.

• Ability to understand people, processes, and technologies to address business needs for process improvements.