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Sr. Learning Experience Designer, Partner Enablement (Remote)

CrowdStrike
USA CA Remote, United StatesRemotefull_timeVerifiedPosted 14 Nov 2024
💰 $160,000/yr($95,000/yr$160,000/yr)

About the role

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

Can you build world-class learning experiences? Do you love a challenge? Are you passionate about advocating for the learner? Are you a professional who balances polish with iterative, fast-paced grit? Do you love working with a team who is driven by mission? We want to talk to you!

CrowdStrike is looking for a Sr. Learning Experience Designer to work closely with Global Partner Readiness, with a focus on services enablement for CrowdStrike Falcon Next-Gen SIEM and proactive security consulting. For this role, we’re looking for a creative and polished learning experience designer with experience ideating, developing and delivering learning products. 

We’re up-leveling our partner enablement programs at a moment of excitement and enormous growth for CrowdStrike. You’ll play a pivotal role in creating compelling partner experiences through formats such as virtual and live instructor-led training, self-paced e-learning, video job aids, assessments, and train-the-trainer programs. Your goal is to accelerate our partners through world-class, scalable education.

What You'll Do:

  • Create learning journeys for CrowdStrike Partners to up-level their sales and technical skills.

  • Design and develop written, video, and interactive content for self-service, live and virtual instructor-led, and tailored delivery.

  • Partner with cross-functional teams to up-level existing education for technical and sales partner personas.

  • Identify and fill gaps in our learning materials.

  • Deeply empathize with the challenges our partners face and advocate for new and exciting opportunities to meet their needs through education.

  • Use research-informed instructional strategies to design content.

  • Build an assessment and feedback culture that informs decisions with data.

  • Craft strong relationships across stakeholders.

What You’ll Need:

  •  You’re an accomplished and exacting designer who knows how to own their craft to build meaningful, concise, and effective learning experiences for external audiences. 

  • You have 5+ years experience developing and delivering on-demand, VILT and ILT learning (scripts and self-serve resources as well as designing e-learning solutions using a combination of media, including text, graphics, animation, audio, video, and interactive facilitated content) with specific experience in:

    • Partner or customer learning in SaaS

    • Backwards design

    • Social and gamified learning

    • Assessment design

  • You’re comfortable driving learning outcomes for highly-technical SaaS products and for technical personas, with recommended (but not required) experience in one of the following cybersecurity domains and technical skill-sets: 

    • Cloud security

    • SIEM or data analytics

    • Identity security

    • Threat intelligence

    • Data loss prevention

    • Incident response

    • Security architecture/engineering

  • You’re confident, and can easily build relationships with technical stakeholders and program managers.

  • You know your instructional design methodologies and UX design principles, and build polished learning content.

  • You have experience with common tools for design, authoring, and video crea

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Company

CrowdStrike

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