Associate Program Coordinator – Adaptive Fitness

Department: Center Staff

Employment Type: Part Time

Location: Huntington YMCA

Description

Position Summary:

The Associate Program Coordinator, reporting to the Adaptive Fitness Program Coordinator, will lead our Adaptive Fitness Program, ACCESS to Exercise at the Oak Square YMCA. This program targets individuals that have a mobility disability due to spinal cord injury, or neurological condition, focusing on structured exercise routines with adaptive fitness equipment. Responsibilities include running the program at our Oak Square location in Brighton, tailoring safe, effective regimens for each member of the program, managing part-time staff, and collaborating with site leadership.

Key Responsibilities

Key Functions/Responsibilities:

In accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Associate Program Coordinator-Adaptive Fitness will support the successful execution of the YMCA of Greater Boston’s strategic imperatives to be a charity, partner, and employer of choice for years to come. The Associate Program Coordinator will create a transformative Y Experience that builds loyal members, energizes employees and volunteers, inspires donors and stimulates growth and innovation.


The Associate Program Coordinator-Adaptive Fitness will drive success in the following areas of responsibility to support a strong Y Experience:


· Performance Achievement -- Accountable for the performance of the program at the Oak Square site. Directly responsible for hiring, coaching and managing all direct reports and ensuring compliance with association hiring practices for all positions within their organizational structure. Conducts annual meetings with staff to review performance against programs key performance metrics. This person will also work well with others and support career development aspirations.


· Customer Service and Experience -- Create a welcoming environment for members, guiding them through the program and integrating them into our fitness floors. Be cognizant of


· Direct Service -- Primary job responsibility to engage with members through the program sites. Buildout exercise routines for each participant and ensure compliance and support for everyone. Building connections and communities to increase member retention and engagement. Accessibility requirements for all participants.


· Customer Service and Experience – Train, coach, and hold staff accountable to exemplary service to members, program participants. Respond immediately to member feedback and any center concerns.


· Operational Effectiveness -- Ensures YMCA of Greater Boston’s standards of excellence around scheduling, cleanliness and safety are met. Communicate and elevate any safety concerns, facility or equipment maintenance issues to appropriate team members.


· Member Engagement – Utilizes Appointment King to schedule individuals for sessions and ensure they are cared for and supported on each visit. Candidate is willing to adjust to additional scheduling platforms to support members in the program.


· Marketing and Community Engagement -- Represents and promotes the Adaptive Fitness Program with our partners who can support our growth in this unit. Ensures positive relationships with healthcare providers and shares critical data as needed.


· Collaboration -- Work in a collaborative manner with other departments and site leadership.

Benefits

Why work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:  

• Developing your leadership skills in a caring, challenging & diverse working environment. 
• Exploring a wide range of opportunities as you learn new skills and functions. 
• Shaping the future of young children while making a difference each day for our communities and each other. 
• Engaging in YMCA career training programs and working alongside those who have the same passion. 
• A healthy work/life balance 
• Comprehensive benefits including: 
• FREE YMCA Membership for you. 
• Discount on Specialty Programs like Personal Training and Swimming Lessons. 
• Discounted or FREE family membership. 
• Robust Retirement Plan up to 10%. (see eligibility requirement) 
• Health, Dental, and Vision Benefit Package. 
• Vacation and Sick Time (PT receive sick time)