Director, IT Software Engineering

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We are seeking a visionary and hands-on Director of IT CPQ & ECommerce Solutions to lead our Go-To-Market (GTM) technology stack into the next generation. This role is responsible for the strategic direction, architectural design, and flawless execution of our Configure-Price-Quote (CPQ) and E-commerce ecosystem. The ideal candidate is a deep technical expert with a passion for innovation, a proven leader of global engineering teams, and possesses a strong curiosity and preferably hands-on experience in applying AI to solve business challenges. You will be instrumental in driving our IT CPQ and e-commerce team towards an AI-Led Software Development Lifecycle (SDLC) and fostering a culture of continuous innovation.

This role reports to the Sr. Director of IT Applications.

Your Impact

• AI-Driven GTM Innovation: Pioneer and integrate AI use cases within the Salesforce and CPQ landscape. Explore and implement generative AI and intelligent automation to enhance deal velocity, improve quoting accuracy, and create a superior customer and seller experience.

• Strategic Vision: Shape and execute the long-term Salesforce CPQ roadmap evolving our capabilities from best-in-class CPQ to a fully integrated and intelligent Quote-to-Cash (Q2C) system.

• Experience driving a self service e-commerce solution.

• Hands-On Execution & Delivery: Lead from the front by directly engaging in complex problem-solving while managing a portfolio of high-priority projects. Ensure on-time, high-quality delivery in a fast-paced, agile environment.

• Advanced Solution Architecture: Serve as the lead architect for Salesforce GTM solutions, designing scalable, high-performance systems that adhere to enterprise best practices and are primed for future AI-driven enhancements.

• ​​AI-Led SDLC Transformation: Drive the evolution of our development practices by championing an AI-Led SDLC. Leverage AI to accelerate development cycles, improve code quality, automate testing, and boost overall team productivity through modern DevOps and CI/CD practices.

• Cross-Functional Partnership: Act as a key strategic partner to IT teams supporting Ecosystems, Revenue Operations, Finance, and Product Engineering teams. Translate their business needs into technical solutions that streamline processes and drive revenue growth.

• Global Team Leadership & Mentorship: Build, lead, and mentor a high-performing global engineering team across AMER and APAC. Foster a culture of technical excellence, accountability, and curiosity, upskilling the team in AI technologies and modern development practices.

• Seamless Enterprise Integration: Ensure the robust and efficient integration of Salesforce with critical enterprise systems, particularly ERP (SAP preferred) and middleware platforms, to enable seamless data flow for order management, billing, and reporting.