Bartender

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Flexible schedule
• Free food & snacks

  Job Title: Bartender
Status:Part Time  Reports to: General Manager 

JOB DESCRIPTION & EXPECTATIONS As a Bartender, you will be the face of our taproom, delivering exceptional customer service and fostering a welcoming atmosphere. Your role is pivotal in creating memorable experiences for our guests by providing knowledgeable beer recommendations and ensuring top-notch service. Your passion for craft beer and dedication to quality service will help drive our mission of honoring tradition and inspired innovation! 

Essential Duties & Responsibilities 
Customer Service and Guest Experience:

• Ensure excellent customer service to provide an outstanding guest experience at all times.
• Greet guests with a friendly and welcoming demeanor.
• Be knowledgeable about all food and beverage menu items, including new releases, seasonal offerings, and specialty cocktails, to make informed recommendations.
• Suggest and promote specialty cocktails, offering creative and personalized drink options to enhance the guest experience.
• Assist customers by taking and accurately processing food and beverage orders, with special attention to allergies, restrictions, and dietary preferences.
• Answer and assist customers with questions, reservations, and general inquiries.
• Maintain an accurate cash drawer and handle credit card transactions efficiently.
• Check patrons' identification to ensure they meet minimum age requirements for alcohol consumption.

Food and Beverage Operations:

• Prepare and serve a variety of beverages, including craft beer, wine, and specialty cocktails, adhering to company recipes and standards.
• Get creative and contribute to the development of new specialty cocktails and drink features.
• Assist in fulfilling beverage orders through the service bar, ensuring proper pour, glassware, and sizing.
• Deliver complete and accurate orders to tables or the take-out counter promptly.
• Change kegs as necessary.
• Complete orders with retail beer and merchandise to go.

Cleanliness and Organization:

• Maintain a clean, organized, and sanitary work environment, especially in high-contact areas.
• Sanitize high-touch point areas regularly.
• Check and maintain bathroom cleanliness.
• Follow inventory procedures to keep the front of house appropriately stocked.
• Assist with general organization and cleanliness.
• Ensure the taproom is well-stocked and organized.

Team Collaboration and Additional Responsibilities:

• Work closely with counter service and runners to ensure the accuracy of food and beverage orders.
• Communicate effectively with the manager on expo.
• Assist other front-of-house operators as needed.
• Support the taproom team in maintaining a positive and collaborative work environment.
• Assist with setting up and breaking down events.
• Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.

JOB REQUIREMENTS 

• Must be 21+ years of age
• Excellent communication and interpersonal skills
• Takes pride and responsibility in punctuality and teamwork 
• Previous experience in a customer service or hospitality role
• Knowledge of craft beer is a plus but not required
• Must have or be able to obtain a food handler’s permit and alcohol server’s permit where applicable
• Willingness to continuously learn about our beer offerings and the craft beer industry
• Strong team player with a willingness to assist colleagues and contribute to a positive work environment
• Available for days, nights and weekend shifts of 5 hours or more.
• Must have Saturday and/or Sunday availability.
• Stand and walk for extended periods of time and lift up to 50 lbs.
• Ability to bend, reach, twist and use your hands and arms.
• Reliable transportation to and from assigned work location. 
• Knowledge of Toast and GrubHub as a cashier/receiving or placing customer orders a plus.
• Has on-premise TIP Certification, or Alcohol Intervention Methods Certification a plus.
• Craft beer knowledge is a plus.

ABOUT US 

The Hendler Family Brewing Company IS PROUDLY INDEPENDENT AND FAMILY-OWNED.
HBFCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission?