Position Summary

Myriad Genetics is seeking a Sr. Manager, Clinical Interfaces & EMR with deep expertise in Epic Aura and Epic interoperability workflows to lead a team responsible for the implementation, optimization, and support of enterprise EMR integrations. This role will lead a blended team of approximately 10 full-time employees and contractors supporting Epic-focused integrations, interoperability initiatives, operational support, and workflow optimization across health systems and strategic enterprise partners.

This leader will serve as a key operational and technical partner across Clinical Interfaces, Engineering, Product, Commercial, and Customer Success organizations to ensure scalable, high-quality integration delivery and support.

Reports to: Sr. Director, Clinical Interfaces & EMR

Responsibilities

Team Leadership & Operational Management

• Lead and develop a team of approximately 10 Clinical Interface professionals, including both FTEs and contractors
• Establish clear ownership, accountability, priorities, and performance expectations across the team
• Drive operational maturity, scalable processes, and continuous improvement across EMR integration workflows
• Support resource planning, workload balancing, and prioritization across enterprise integration initiatives
• Mentor team members and support professional growth, technical development, and cross-functional collaboration

Epic Aura & EMR Integration Leadership

• Lead implementation and support activities related to Epic Aura integrations and Epic interoperability workflows
• Serve as a subject matter expert for Epic integration capabilities, including ordering, results delivery, and workflow optimization
• Support large health system Epic integrations, including coordination across customer technical, operational, and clinical stakeholders
• Partner with Interface Engineering and Architecture teams on HL7, FHIR, API, and interoperability strategy

Integration Delivery & Support

• Oversee the full lifecycle of EMR integration projects including requirements gathering, workflow analysis, design, testing, go-live coordination, and post-production support
• Ensure integration quality, operational stability, and timely resolution of support issues
• Drive standardization of validation, testing, troubleshooting, and documentation practices across the team
• Improve integration turnaround time, scalability, and customer experience metrics

Cross-Functional Leadership

• Partner closely with Engineering, Product, Commercial, Customer Success, Legal, Compliance, and Clinical stakeholders
• Support enterprise product launches and ensure EMR readiness for new workflows and diagnostic offerings
• Participate in strategic planning for EMR growth initiatives and Epic roadmap expansion
• Serve as a liaison between internal teams and customer technical leadership

Qualifications

Required Qualifications

• Bachelor’s degree in healthcare, information technology, business, or related field, or equivalent experience
• 5+ years of experience supporting healthcare interoperability or EMR integration initiatives
• 3+ years of leadership or people management experience
• Direct experience with Epic interoperability workflows and enterprise Epic integrations
• Experience with HL7 interfaces, EMR workflows, interoperability concepts, and healthcare integration lifecycle management
• Strong understanding of clinical workflows, provider/lab interactions, and healthcare operational processes
• Excellent communication, organizational, and project leadership skills
• US Citizen or Green Card holder

Preferred Qualifications

• Epic certifications such as Bridges, Care Everywhere, Beaker, or Data Courier
• Experience with Epic Aura workflows and specialty diagnostics integrations
• Experience with FHIR APIs, Mirth, Jira, Confluence, AWS, or related healthcare integration technologies
• Experience supporting genomics, laboratory systems, or precision medicine workflows
• Experience working with large health systems, IDNs, or enterprise healthcare organizations
• Experience managing blended teams including contractors and offshore/vendor resources

Core Competencies

• Operational leadership and accountability
• Customer-focused problem solving
• Cross-functional collaboration
• Healthcare interoperability expertise
• Team development and coaching
• Process improvement and scalability mindset
• Strategic communication and stakeholder management
• Ability to operate effectively in fast-paced, evolving environments

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