Principal, Product Analytics

Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials.

We’re looking for a Principal, Product Analytics to build and lead analytics at Material Bank. This is a foundational role with broad ownership across how the business measures performance, makes decisions, and uses data day to day. You will join at an important moment as we launch MB3, our next-generation platform, a ground-up rebuild designed to make Material Bank faster, smarter, and more valuable for every stakeholder.

Material Bank has real, high-quality data to work with. Millions of sample requests, a highly engaged professional user base, and strong behavioral signals provide a clear view into how the business operates. At the same time, brand partners are looking for better visibility and attribution into performance. This role will shape how that data is structured, understood, and used across the company.

You will work across Product, Marketing, and the broader business to define what gets measured and how it drives decisions. Partnering closely with Data Engineering, you will establish the instrumentation, event taxonomy, and data models that make reliable analytics possible. There is a significant amount to build, and you will be expected to bring structure, ask better questions, and move beyond surface-level metrics to understand what is actually driving performance. The right person is comfortable operating in ambiguity, takes ownership of defining the problem as much as solving it, and uses data to challenge assumptions and drive better outcomes across the business.

What you’ll do

• Own and implement the end-to-end instrumentation plan for MB3, including event taxonomy, tracking standards, and data quality across the platform
• Establish core metrics for Product, Marketing, and leadership, ensuring alignment to business goals such as engagement, conversion, attribution, and platform health
• Define measurable success criteria, build and maintain the migration scorecard, and support stage gate decisions with clear data on adoption, performance, and user behavior
• Identify performance gaps, uncover opportunities, and size the impact of product initiatives to inform prioritization and roadmap decisions
• Write detailed dashboard requirements by stakeholder, partner with Data Engineering to ensure data models support reporting needs, and validate outputs for accuracy and usability
• Build and refine attribution approaches across digital and physical touchpoints, improving visibility into performance for internal teams and brand partners
• Partner closely with Product, Marketing, and Data to translate business questions into measurement plans and ensure insights lead to action
• Audit existing data systems (Segment, Snowflake), close gaps, and establish scalable data standards

What you’ll bring

• 8+ years in analytics with ownership of an analytics function or major initiative
• Strong experience with instrumentation and event taxonomy design; Segment preferred
• Experience building and applying attribution models, with a clear understanding of tradeoffs and limitations
• Ability to translate business questions into data requirements and challenge assumptions when needed
• Experience sizing business impact in terms of revenue, retention, or efficiency
• Experience defining KPIs and dashboard requirements across Product, Marketing, and leadership
• Ability to build structure from scratch in ambiguous environments
• Experience working with BI tools (Looker, Tableau, or similar) for requirements and QA
• Familiarity with Snowflake and dbt-based data models preferred
• Experience in marketplace, e-commerce, or B2B environments with complex user journeys preferred
• Experience with offline-to-online attribution (QR, NFC, or similar) preferred

 

What you’ll get from us:

• Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution.
• Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). 
• Health Benefits: We contribute to your medical, dental, vision and shor