Senior Sales Engineer - North America

🧑‍💻 The Role

The Senior Sales Engineer, also known as a "Sr. Pre-Sales Engineer" or "Sr. Solutions Consultant," is a critical role in our Go To Market organization. Sitting at the crossroads of Market and Product uniquely positions our Sales Engineering team to have a profound impact on our overall company direction.

In this role, our Senior Sales Engineers are expected to communicate concisely, think critically and perform with integrity. As a technical and functional expert with respect to our solution, preparedness and agility are equally important. Establishing credibility as a subject matter expert with our prospective customers is what this role is all about. Being part of our deal teams means all sorts of twists and turns; no two days are the same.

🚀 What You'll Do

• Demonstrate NewStore’s offerings with a value first approach to prospects and partners

• Lead technical discussions on integration strategies, APIs and typical data flow patterns

• Respond to RFPs and Security Questionnaires from multiple perspectives – Functional, Architectural and Security

• Collaborate with all levels of the NewStore organization to develop best practices, identify market opportunities and address unique business use cases

• Lead whiteboard integration/future-state discussions

• Evangelize the benefits of NewStore’s omnichannel platform

• Identify and recommend appropriate solutions for complex customer needs/requirements on the fly
  

📚 Your Background

• You have 5+ years of pre-sales experience supporting either Retail or eCommerce solutions and have a desire to work with prospective customers on a daily basis

• Ability to clearly and confidently present in front of large audiences while addressing varying levels of technical knowledge

• Able to successfully operate autonomously in a fast paced environment

• Experience with OMS (Order Management System), POS and ERP systems (preferred)

• Understanding of web services and ability to discuss integrations at the API level with prospects

• Knowledge of typical retail business processes around sales, inventory and fulfillment

• Willingness to travel (when safe); up to ~30%

• University Degree (Computer Science or Engineering preferred)

• English fluency
  

📕 Our Story

At NewStore, we are on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. By empowering brands in 40+ countries to run their entire stores on an iPhone, we are paving the way for a brighter future in retail.

Our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail.

🔥 Perks & Benefits

Generous PTO & R&R: We prioritise your wellbeing with a generous leave policy and a culture that encourages you to recharge.

Professional Growth: A dedicated personal development budget and a learning-centric environment to help you advance.

Flexible Working: Remote-first with flexibility to create a working environment that suits your lifestyle.

Balanced Work-Life: Life-friendly working hours designed to help you maintain a fulfilling career and personal life.

Financial Rewards: Employee stock options alongside a competitive uncapped commission plan.