Business Director, Strategic Special Projects

Business Director, Strategic Special Projects

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. 

The Card Intelligence (CI) organization has one such exciting opportunity for a Director, Business Analysis to join the CI Leadership Team. The organization aspires to lead the industry in providing data-powered solutions (through ML & AI modeling) for Card customers. 

The Role

This role is supporting the Managing Vice President of Card Intelligence within Card DMDC. You’ll drive initiatives & special projects spanning strategy, operations and organizational health that will position the organization to realize its vision of being the industry leader in data-powered solutions. 

Strategy: You will lead strategic planning for the organization by examining the competitive landscape of AI & Machine Learning solutions and the internal environment (priorities, state of solutions, etc).

Operations: You will orchestrate mechanisms to deliver on the strategy, monitor progress (business reviews, budgeting, etc.) and improve productivity.

Organizational Health: You will partner with the LT (incl HRBP) to cultivate a thriving organization comprising industry-leading talent, learning agility & culture. 

Ideal candidate:

This role is perfect for someone with a growth mindset, a big picture strategic thinker and a love of problem-solving. Your ability to learn quickly, problem solve superbly, and identify experts to deliver outstanding solutions is crucial to success in this role. You have a deep appreciation and lean for data science (experience is a plus). You’re inclined to think disruptively and not afraid to question the status quo. Above all, we're looking for someone who is creative, proactive, and excited about the opportunities ahead.

Success in the role will require strong strategic thinking & problem solving (including white space), technical acumen and written/verbal communication skills.

General Responsibilities:  

• Strategic leadership:  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands 

• Leadership:  May manage and develop multiple analysts.  Coaching and mentoring associates with a goal of developing and retaining talent at Capital One 

• Execution:  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently 

• Partnership:  Work closely with colleagues across Capital One including:  IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability  

• Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management 

• Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business 

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results 

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills 

• Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus 

Basic Qualifications:  

• Bachelor’s Degree

• At least 4 years of experience performing quantitative analysis

• At least 4 years of experience performing qualitative analysis

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