Sr. Specialist, Content & Digital Experience Capabilities - Web Product and Analytics Engineer

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

This role serves as a Senior Specialist within the Content & Digital Experience Capabilities team, bringing deep expertise in Web-based Product Builds, Web Content Management & Analytics leveraging emerging AI/ML technologies to power modern, scalable digital experiences.

The individual will operate in a product-centric, agile environment, owning capabilities end-to-end from design through development & deployment and ongoing/continuous optimization & improvement. This role plays a critical part in shaping and delivering enterprise digital experience solutions, supporting global marketing objectives, and enhancing customer and patient engagement across channels.

Key Responsibilities

• Contributes to the evolution of the Web-based digital experience platform/products.

• Design and deliver headless, API-first solutions to enable omnichannel experiences.

• Integrate AI/ML-driven capabilities, including:

o   Content personalization

o   Intelligent search and recommendations

o   Automated content generation, tagging, and metadata enrichment

• Partner with product managers to translate business needs into scalable, high-quality technical solutions.

• Own features end-to-end, including development, testing, deployment, monitoring, and optimization.

• Collaborate with data and AI teams to operationalize ML models within AEM workflows.

• Continuously improve platform performance, scalability, security, and authoring experience.

• Implement and maintain CI/CD pipelines and DevOps best practices.

• Provide strategic input into the product roadmap, identifying high-value and differentiating capabilities.

• Work closely with cross-functional teams (marketing, platform, delivery, analytics) to ensure alignment with business goals.

• Develop and maintain a comprehensive product knowledge base, including documentation, training, roadmaps, and feature inventories.

• Support product launches, experimentation, and testing initiatives.

• Prototype and validate concepts using AI-powered tools to accelerate innovation.

• Track and report on product performance, adoption of metrics, and business impact.

• Drive product adoption through effective operating models, change management, and user enablement.

• Identify opportunities for continuous improvement, cost optimization, and operational efficiency.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• 2-4 years of software development experience in an agile environment.

• Strong hands-on expertise with:

o   AEM stack: Java, OSGi, Apache Sling, JCR

o   Frontend: HTL (Sightly), HTML, CSS, JavaScript

o   Modern frontend frameworks (React, Angular, or Vue)

• Product mindset with a strong focus on user experience and business impact.

• At least 1 year of experience contributing to product planning or product management.

• Strong analytical, strategic, and problem-solving skills.

• Ability to work effectively in a fast-paced, matrixed organization

Desired Experience

•  Deep knowledge and understanding of Adobe Experience Cloud Capabilities (i.e. AEM, Adobe Analytics)

• Digital marketing or pharmaceutical industry experience.

• Experience planning and delivering enterprise product capabilities with measurable KPIs.

• Ability to evaluate emerging technologies