Business Consulting - Health - Healthcare Revenue Cycle Management - Manager

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Business Consulting - Health - Healthcare Revenue Cycle Management - Manager

 

Today’s healthcare environment is undergoing rapid change and transformation, which the pandemic served to expedite. The market is being impacted by changing regulations, new payment structures, increasing reliance on technology, and a move towards population health. As a Manager within our Business Consulting practice, you’ll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You’ll use your industry knowledge and relationship skillsets to assist our clients in delivering services efficiently and effectively

 

The opportunity

As part of EY’s Health Business Consulting practice, you will work with these clients across the country in solving complex problems in today’s rapidly changing healthcare environment.  We currently are seeking a highly motivated Manager, with a focus on healthcare Revenue Cycle Management (RCM), to support client engagement teams, work with a wide variety of clients to deliver professional services, and support business development activities on strategic and global priority accounts.

 

Your key responsibilities

 

As a Manager in our Business Consulting group focused on Revenue Cycle Management, you’ll spend most of your time teaming with our Revenue Cycle Management group working with provider healthcare clients (hospitals, healthcare systems, physician practices, post-acute providers), to transform RCM operations including assess, redesign, and optimization of revenue cycle processes / technology /operating model across the following areas:

• Scheduling and patient access
• Financial clearance
• Revenue integrity, charge capture and coding
• Billing and collections
• Denials management
• Revenue cycle IT system(s)
• Patient experience

 

Skills and attributes for success

• Technical RCM professional knowledge (performance indicators, processes) and capabilities
• Knowledge and experience with key Revenue Cycle systems: EHRs (Epic, Cerner, etc.) and vendor tools (real time eligibility, prior authorization, revenue cycle analytics, etc.)
• Strong analytical and problem-solving skills, as well as excellent oral and written communication skills
• Experience in leading and delivering projects that cover the full life cycle of assessment, design and implementation support
• Ability to manage a team of staff/senior consulting professionals
• Ability to work collaboratively in a team environment (knows when to lead and when to follow)
• Ability to establish relationships with client personnel at appropriate levels
• Ability to consistently deliver quality client services and work products

 

To qualify for the role you must have

• A bachelor's degree and approximately 5+ years of related work experience; or a graduate degree and approximately 4+ years of related work experience.
• Approximately 3 or more years of healthcare advisory/consulting experience in RCM operations  
• Prior experience as a manager (or equivalent) in a consulting firm, healthcare services provider or healthcare provider
• Knowledge and experience working in specific revenue cycle management functional areas including patient access (scheduling, insurance v