Project Handler II

• Learns how to determine project scope, develop a preliminary plan of investigation, and determine project specifications such as cost, time, and sample requirements.
• Assists in analyzing client input, available supplemental data, and product construction.
• Projects may include travel to conduct or witness tests at client sites.
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements, as directed.
• Follows up on contacts from clients, as directed.
• Assists in addressing client concerns and resolving client issues.
• Provides technical assistance to clients in reference to product inspection and follow-up services.
• Assists in establishing appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
• Notifies client of any areas in which the product is not in compliance with UL requirements or of any changes in project scope or specifications.
• Coordinates laboratory activities by assisting in preparation of data sheets and instructions to technicians.
• Learns to establish completion dates.
• Coordinates administrative aspects of project management, as directed.
• May serve as Project Handler of record as assigned.
• Communicates project status and results to clients through frequent contact and by preparing reports.
• Assists in preparing Follow-Up Service Procedures and information pages.
• Integrates continuous improvement concepts and techniques into all aspects of the job.
• Assists in resolving engineering issues associated with Variation Notices.
• Learns to analyze and report on the acceptability of the variations.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

• 0-4 years related work experience.
• Proficient in MS Office.
• Shows initiative and resourcefulness.
• Strong communication skills and ability to interact and connect with customers.
• Desire to work within a team environment.
• Excellent interpersonal skills.

What you will experience working at UL:

• Mission: For UL, corporate and social responsibility isn’t new.  Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL.  We’re able to deliver the best because we employ the best.
• Interesting Work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles,  you will get international experience working with colleagues around the world.
• Grow & Achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

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Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.