Agreements & Account Coordinator - NOAA

We are seeking an Agreements & Account Coordinator that is friendly, proactive, and detail-oriented professional to manage agreement renewals, user account administration, and general administrative support. This role requires daily communication with the supervisor, strong collaboration with internal teams, and frequent coordination with stakeholders and management. The ideal candidate will have a go-get-it attitude, be forward-thinking, flexible, and willing to take on additional assignments as needed.

This position is Hybrid, up to 2 days in office, 3 remote days. 
Location: Silver Spring, MD

Core Responsibilities:

• Monitor agreements approaching expiration and manage pending queues.
• Send reminder emails and follow-up calls at 1–2 week intervals until resolution.
• Assign requesters and guide them on access procedures.
• Verify new user registrations and affiliations; update distribution lists.
• Perform account cleanup, confirming necessity before removal.
• Investigation of missing messages.
• Take meeting notes and distribute summaries promptly.
• Assist with scheduling, document preparation, and other administrative tasks.
• Communicate daily with the supervisor and collaborate with stakeholders.

Basic Requirements:

• Two (2) years of experience and a college degree would be preferred but not required.

• Advanced proficiency in Excel, Word, and Google Suite.
• Ability to learn and navigate new software platforms quickly.
• Strong organizational and data management skills.
• Exceptional communication skills (email, phone, and in-person).
• Friendly and approachable demeanor.
• Flexibility to adapt to changing priorities and take on additional assignments.
• Forward-thinking mindset with ability to anticipate needs.
• Collaboration and teamwork.
• Problem-solving and resourcefulness.
• Documentation rigor and attention to detail.
• Ownership and persistence in driving tasks to completion.
• Adaptability and flexibility in dynamic environments

Preferred Experience:

• Agreement lifecycle management or compliance roles.
• Stakeholder coordination and customer service experience.
• Administrative support, including meeting documentation and scheduling.
• Familiarity with account management and role-based access processes.
• Experience in hybrid work environments.

INNOVIM is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support.