Senior Project Manager, Creative Services

About the Role: 

Morningstar’s mission is to create great products that help investors reach their financial goals. We strive to illuminate investing in support of this mission, so we can reach, inspire, and enable current and aspiring investors. The Morningstar Creative Services Team is looking for a Senior Project Manager to bring their experience to grow complex global initiatives that will scale our integrated, cross-channel creative work. In this role, you’ll build an efficient process in alignment with cross-functional partners. 

This person will manage workflows on marketing campaigns, website updates, brand content, video stories, events, email programs and social media while helping protect quality standards of our brand. The right candidate will enjoy and thrive in working in a fast-paced environment but be able to effectively build structure. 

To foster continuous collaboration, we follow a hybrid policy of at least 3 days onsite in our Chicago office.

Our Creative Culture: 

Morningstar is a highly collaborative environment; our roles work across disciplines and across the globe while maintaining high standards and detailed execution. Impeccable attention to detail is the norm. Our heritage in design propels us to thoughtfully create financial products and services that enable financial professionals and investors to make informed investing decisions for themselves and their clients. Through design, writing, and multimedia projects, we collaborate to help each other and the company grow. We are motivated and driven to deliver user-centered outcomes and are equally committed to craft and empathy. 

Job Responsibilities: 

Process and Delivery Management  

• Refine current project management methods into a system of repeatable processes that that will become the standard procedure for organizing and managing projects across the marketing organization 
• Present complex project management strategies with strong rationale to cross-functional teams, while open to feedback and know how and when to defend program management choices 
• Own the design, development, implementation, and governance of these processes 
• Coordinate with cross-functional teams including Creative Services, Performance Marketing, Web/Digital Strategy and Marketing Operations to ensure seamless project execution 
• Execute and optimize both standard and agile project management processes to ensure timely and effective delivery of marketing requests across multiple business lines 
• Facilitate alignment among cross-functional teams, ensure clear communication of project goals, timelines and expectation to all stakeholders 
• Continuously monitor project performance, identify challenges, risks and implement solutions to keep initiatives on track and aligned with company goals 
• Foster a culture of accountability and proactive problem solving within the Central Marketing and Creative Services teams, driving results that support overall marketing objectives 
• Anticipate bottlenecks, provide escalation management, anticipate risks, and balance business needs versus creative decisions 
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