Customer Marketing Intern (Summer 26')

The Elevator Pitch  

Are you curious about what drives customer loyalty and engagement? Do you enjoy blending creativity with data to deliver measurable results?  Evolv is seeking a Customer Marketing Intern to support customer engagement, advocacy, and community-building initiatives. This internship will give you hands-on experience across content creation, campaign execution, data analysis, and customer community programs. 

This internship offers unique one-on-one mentorship and ownership where you’ll shadow our Customer Marketing Manager as she runs live customer campaigns, then design and launch your own campaign with guidance, support, and coaching at every step. You’ll also collaborate with the Customer Enablement team to develop customer-facing content, strengthen your writing skills, and contribute meaningfully to our brand and customer experience.  By the end of the internship, you’ll have portfolio-ready work that demonstrates your ability to manage real campaigns, create compelling content, and present insights to a professional marketing organization. This is a highly interactive internship designed to give you real-world marketing experience, not busywork. 

Success in the Role: Performance Outcomes

Weeks 1–2: Learn & Integrate

• Meet your core collaborators across Marketing and Customer Enablement 
• Get onboarded into HubSpot, Salesforce and Evolv’s customer engagement workflows. 
• Work with the Customer Marketing Manager to observe how live customer campaigns are built, executed and analyzed. 
• Begin supporting content development and small campaign tasks. 
  

Weeks 3–8: Design Phase

• Independently manage and create customer-focused content (blog posts, emails, collateral). 
• Collaborate with team members on advocacy programs and campaign tracking. 
• Begin pulling and analyzing campaign performance data. 
• Participate in brainstorming sessions for new customer campaigns. 
  

Weeks 3-8:  Build Skills & Take Ownership

• Partner closely with the Customer Marketing Manager on content development for blogs, customer community posts, email messaging and more. 
• Learn best practices for writing customer-facing content through examples, coaching and hands-on assignments. 
• Build your own content pieces, revise based on feedback, and incorporate edits independently. 
• Begin designing the campaign you will ultimately own from audience selection to messaging. 
• Pull and analyze early performance data using HubSpot, Salesforce, Excel and within presentations. 

Weeks 9-10: Lead, Deliver & Present 

• Fully launch your own customer community campaign, end-to-end. 

• Track performance, analyze results, and prepare visual summaries. 

• Present your work, results, and recommendations to the Marketing team and select Executive Team Members. 

• Walk away with a completed campaign, performance metrics, and writing samples for your portfolio. 

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? 

Daily Responsibilities: 

• Write and edit customer/community blog posts with feedback and coaching from the Marketing and Enablement teams. 
• Support customer advocacy programs and maintain key engagement tracking. 
• Pull and monitor HubSpot and Salesforce data to evaluate campaign performance. 
• Collaborate with cross-functional teams to create customer-facing content. 
• Draft and schedule customer marketing emails. 
• Assist with website updates to surface customer stories and content. 
• Help with customer gift fulfillment and campaign collateral preparation. 
• Participate in team meetings, brainstorming sessions, and content reviews. 
  

Project Deliverables: 

• Launch a complete end-to-end customer community campaign. 
• Produce customer-focused content including emails, community posts, and blogs. 
• Maintain engagement and advocacy tracking for active programs. 
• Compile campaign performance reports and visual presentations. 
  

Tech Stack: 

• HubSpot: Campaign creation, email development, analytics 

• Salesforce: Customer segmentation, reference data, targeting 

• Canva: Creating designs for campaigns and visual aids. 

• Excel: Data pulls, performance tracking, visualization 

• Presentation tools: Preparing insights for Marketi