IRL Medical Assistant II - UI Heart and Vascular Center
University of Iowa Health CareAbout the role
Description
No Nights, Weekends, or Holidays
UI Heart and Vascular Center is seeking an 100% Medical Assistant II to support our Iowa River Landing/Outpatient Clinic. The Medical Assistant plays a crucial role in supporting healthcare professionals and ensuring the smooth operation of medical facilities. This position involves a combination of administrative and clinical tasks to provide comprehensive patient care. This position’s main location will be our Iowa River Landing clinic but will travel to other surrounding Outreach community clinics and Main Campus clinic to provide support within a 2-hour radius.
We are the best heart hospital in Iowa
UI Heart & Vascular Center is recognized by U.S. News & World Report as the best hospital in the state for cardiology and heart surgery patient care. The best hospitals nationally received this rating based on patient outcomes, number of high-risk patients seen, patient experience, advanced clinical technologies, and more.
Duties to include:
Responsible for facilitating the smooth flow of patients through the clinic through interaction with patients, families, and staff.
Assist in clinic with physical examination of patient and related treatments, including but not limited to patient history, medication records, allergies, and immunizations.
Manage internal and external medical records to ensure that accurate and complete data is available for patient appointments.
Administer routine oral, rectal, or injectable medications not requiring a high level of skill or nursing judgment. (These are medications that can only be administered by certified medical assistants or medical assistants who have completed a formal accredited training program.)
Perform routine laboratory tests such as urinalysis and blood work, does electrocardiograms and x-ray work as needed.
Identify vaccination needs for specific patient populations.
Perform related clerical tasks including answering phones, scheduling appointments, and providing information to other departments.
Partner with nursing staff to ensure timely, thorough clinic work up and follow up including calls to patients (post procedure, normal test results, fasting, appointment reminders, etc.), preparation of patient education materials and packets, monitoring of fax machine and distribution of faxes, obtain outside records/labs, and obtain pre-authorization.
Collaborate with the Clinical Technicians across clinic/specialty to ensure optimal patient experience and efficient clinic flow.
Participate in huddles to address issues and plan upcoming clinics.
Demonstrate accountability for patient satisfaction.
Participate in discharge planning process to ensure continuity of care and appropriate identification of primary provider.
May be required to travel to other clinics and outreach locations as needed to meet business needs with notice.
- Perform other duties as assigned.
University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
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