Sales Director, East Coast

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.
At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.
Uniphore, the leader in conversational UI, is looking for a dynamic Sales Director with a proven track record to cultivate and grow a territory for Uniphore. In this role, you will use your extensive call center domain expertise and consultative selling skills to initiate and support sales at Uniphore. You will be responsible for identifying prospective clients, engaging with them and selling the value of the Uniphore platform.
This is a hybrid role working out of NYC office.
Uniphore is expanding its Enterprise automation platform via our Conversational Service Automation (CSA) solution. The CSA solution helps companies to automate the front end of calls, provides agents with automation at the desktop and After-Call work, and rich deep post call analytics.

Responsibilities:

• Be a key player in Uniphore’s field sales team to drive net new sales for your territory and drive pipeline which will lead to closed sales 
• Drive complex sales cycles orchestrating your client and Uniphore’s team through pre-sales, discovery, and delivery 
• Be accountable for achieving financial targets, as well as delivering to the customer’s expectations 

Experience and Qualifications:

• Extensive experience selling enterprise SaaS/Cloud based solutions to C-levels with enterprise accounts, especially in the financial vertical
• Contact center enterprise sales experience a plus
• Understanding of the strategic competitive landscape and customer needs so you can effectively position Uniphore solutions with prospective accounts 
• Proven success with transformational selling and strategy 
• Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment 
• Maintain accurate and timely customer, pipeline, and forecast data 
• Bachelor's degree in business or other related field, or equivalent 
• 8 - 20 years of sales experience at the Enterprise level  
• Ability to work with people at all levels inside and outside the company 
• Strong negotiation and persuasion skill-set 

You bring:

• A growth mindset that measures performance, tests and iterates to find optimal solutions, and leverages data to make strong and informed decisions
• 12+ years experience selling in technology / software sales, especially in CX or contact center solutions
• A rolodex of economic buyers and influencers at multiple organizations in North America, developed through a trusted advisor relationship.
• Strong technical understanding of sales tools like Microsoft Office and leading sales platforms like SFDC, Clari, Outreach etc.
• Experience in communicating value to customers at the highest levels
• BA/BS or equivalent experience, MBA preferred

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore delivers business value using Conversational Automation, please visit www.uniphore.com
All applicants - to review our privacy notice, please click here
Information regarding recruiting and phishing scams: Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume