Product Coordinator, Customer & Data Analytics-Strategic Accounts

Job Summary:

• Perform data analysis and reporting on outcome attainment, process management, financial and operational analysis
• Data emphasis will be related, but not limited to, business development, customer retention opportunities and/or, department-specific and cross-functional analytics
• Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Vet, Compile and Synthesize data from disparate sources and systems, using a variety of extraction methods, to analyze source data for quality and accuracy, and to create regular and ad-hoc reports as well as customer metrics and storyboards for end users
• May participate in data work groups
• Collaborate with application developers to understand how various applications work and their impact and use to Strategic Accounts and the broader enterprise
• Partner on cross-functional projects with colleagues in IT, Finance, Operations, Customer care and other departments within the Estes enterprise to optimize reporting solution architecture and data utilization
• Maintain awareness of emerging analytic technologies through periodic continuing education and conference attendance
• Act as a representative and advocate for Strategic Accounts at the companywide data panel meetings
• Responsible for the implementation and maintenance of BI dashboards (Tableau, Power BI) for strategic accounts
• Maintain and as needed make upgrades to the various costing, volume and performance data warehouses that support department and enterprise wide reporting initiatives
• Contribute expertise during the design and implementation of new processes and technologies
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications:

• Bachelor’s Degree in any quantitative field (business, math, economics, finance, statistics, science, engineering, computer science) or any combination of education and experience that would provide an equivalent background. MBA with a supply chain/IT focus is preferred
• Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
• Strong proficiency in Excel, Access and SQL
• Conceptual thinking skills complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations
• Must have strong understanding of SQL and other data extraction methodologies
• Proficient in AS400 and other Microsoft Office programs (PowerPoint, Word, Visio, Excel and Power BI)
• Ability to convert raw data into actionable intel
• Ability to determine the interrelationships between solutions and requirements
• Should be able to communicate and market data administration concepts to management, staff, and clients
• Logistics and/or Supply Chain experience is preferred
• Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Must be able to comply with all company policies, rules, procedures and Code of Conduct
• Must be able to interact well with others
• Must be able to work independently, or in a team setting
• Must be capable of working under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
• Must be authorized to work in the United States

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision,