Sr. Training & Enablement Specialist

About Madison Logic:
Our team is reshaping B2B marketing and having fun in the process! As a truly global company, we take pride in the diverse backgrounds of our team. When joining Madison Logic, you are committing to giving 100% and always striving for more. Work with & learn from an incredible group of people who care about your success as much as they care about their own. Our team is at the heart of what we do and our success starts with you!
Remote work note: Please refer to the job posting detail to determine what (if any) remote work options apply to the specific job advertised. Not all positions are available for remote work or in all regions/countries. Where applicable, remote work must be conducted from your home office located in a jurisdiction in which Madison Logic has the legal right to operate. It requires availability and responsiveness on a full-time basis from a distraction free environment with access to high-speed internet. Please inquire for more details.
About the Role:The Sr. Training & Enablement Specialist will spearhead the company's learning initiatives, driving our strategic vision for continuous learning and professional growth for all team members. This role will manage a multifaceted spectrum of responsibilities, ranging from new hire onboarding to advanced upskilling programs, ensuring alignment with the company's objectives and needs. The role will be pivotal in ensuring that our team membersreceive the best training and developmental opportunities to drive company growth. 

Key Responsibilities | Sales Enablement:

• Accelerate ramp-up by executing high-impact training. 
• Develop training curriculums and metrics to gauge the impact of training. 
• Host and deliver virtual and in-person sales training. 
• Train sales and sales support teamson productivity tools and reporting capabilities (i.e., Salesforce, Domo) 
• Develop eLearning content within our LMS and educational materials (i.e., best practices, pitches, etc.) 
• Cross-functional collaboration to identify training needs and requirements. 
• Customize training plans based on skill-gap analysis. 
• Collect feedback ontrainingfor content improvement. 
• Develop, track and report on training metrics and effectiveness (time to ramp, closed sales, etc.)  
• Partner with key stakeholders to plan and facilitate training events at annual onsite and virtual meetings. 

Key Responsibilities | Upskilling and Continuous Learning:

• Create and implement training programs that address identified gaps, ensuring our workforce remains agile and competitive. 
• Collaborate with external trainers or institutions when specialized training is required. 
• Ensure learning resources are current, valuable, and accessible to all team members. 

Key Responsibilities | Skill & Developmental Coaching:

• Provide one-on-one and group coaching sessions, offering personalized feedback and development strategies. 
• Collaborate with departmental leaders to offer tailored coaching for specific roles and projects. 

Key Responsibilities | Metric Reporting & Tracking:

• Develop and implement methods to measure training efficacy, including feedback forms, quizzes, and key performance metrics. 
• Generate regular reports detailing training participation, completion, and effectiveness. 
• Regularly report on training metrics to stakeholders, using data to refine and improve training initiatives. 
• Use metrics to guide decisions and refine training methodologies. 

Key Responsibilities | Training Communications:

• Regularly communicate with the organization about upcoming training opportunities, updates, and requirements. 
• Maintain an open line of communication with department leaders to understand training needs. 
• Develop a periodic newsletter or bulletin with training updates, tips, and highlights. 
• Foster a culture of continuous learning and encourage feedback on training initiatives.  

Key Responsibilities | Training & Learning Management:

• Create and execute e-learning content with the use of an LMS. 
• Plan and execute company-wide training events or workshops, ensuring logistics, content, and delivery are of high caliber. 
• Create an annual training calendar and ensure timely execution of planned training sessions. 
• Stay updated with the latest trends in L&D and introduce innovative training methods and tools. 
• Create and contribute to ad hoc company training. 

Key Responsibilities | New Hire Onboarding:

• Develop onboarding materials and resources for new sales and customer success team members. 
• Monitor and maintain new hire e-learning training completion. 
• Facilitate weekl