Account Executive - Naturals Baseball

Rich Entertainment Group (REG) operates a vast and dynamic collection of entertainment businesses dedicated to bringing friends and families together through unique and memorable experiences.

 

Our love of food is reflected in our many dining and hospitality operations, including WNY’s preferred caterer, Rich’s Catering & Special Events; your source for incredible wedding cakes and desserts for all occasions; and our collection of restaurants in Islamorada, FA, Kaiyo Grill & Sushi and Green Turtle Inn. We operate three minor league baseball teams, including the Buffalo Bisons, where we combine our passion for sports, entertainment and delicious food to create an affordable family experience at the ballpark. Celebrating WNY’s picturesque waterfront, we manage Canalside and Outer Harbor, which host a variety of arts, cultural, entertainment and fitness activities. The Travel Team, our esteemed full-service travel provider, delivers exceptional travel experiences to corporate, group and leisure customers around the world.

 

The many entities of REG are owned by Rich’s, a family-owned food company working in 100 locations globally with annual sales exceeding $4 billion.

 

To learn more, visit www.richentertainmentgroup.com.

 

Purpose Statement

The Northwest Arkansas Naturals are seeking an Account Executive/Gameday Coordinator.  This individual will work directly with management to Identify, evaluate, and sell potential clients relative to tickets, groups, suites and sponsorship opportunities

Key Accountabilities and Outcomes

•    Identify, evaluate, and sell potential clients relative to tickets, groups, suites and sponsorship opportunities
•    Prospecting, qualifying leads and setting face-to-face appointments for new business 
•    Maintain electronic account records in CRM for all clients and prospects
•    Manage client relationships and drive the follow up for future marketing programs
•    Organize meetings with clients to assess needs and present opportunities 
•    Provide superior customer service to clients and prospects
•    Represent the team at various promotional events
•    Assist department head with recruitment, training, and supervision of the game-day staff
•    As requested, help with game-day staff scheduling, working within set budgets
•    Responsible for distribution and record-keeping of staff uniforms.
•    Responsible for quality control of staff during games and events, ensuring policies and procedures are being followed 
•    Administer staff engagement and recognition plan over the course of the season
•    Work within a team environment to achieve common team goals 
 

Knowledge, Skills, and Experience

Skills preferred:

• Sales and negotiation skills
• Proficient in Microsoft Office, including PowerPoint
• Ability to learn and master new software programs as necessary
• Consistent, punctual and regular attendance
• Professional image and demeanor
• Flexibility to work evenings and weekends

Experience preferred:

• Strong knowledge of sales and marketing within sport and entertainment venues
• High level of demonstrated professionalism, integrity and ability to maintain sensitive information and appropriate decorum
• One (1) year work experience in sales and customer service preferred

Educational/Other requirements: