Principal Data & Analytics Strategy Consultant

Job Title:

Principal Data & Analytics Strategy Consultant

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Job Overview: 

Concentrix Catalyst is seeking a highly experienced Principal Consultant to join our Data & Analytics Consulting team. This pivotal role involves leading strategic discussions with client leadership, including defining analytics strategies, conducting data, AI and governance readiness assessments, and maximizing the value of their data. The ideal candidate will have a growth mindset, exceptional analytical skills, and the ability to influence and drive change at the highest levels of the organization. Additionally, this role will shape our Data and Analytics Consulting vision, stay current with enterprise data architecture, collaborate with platform partners on co-selling opportunities, enhance service delivery and automation, and represent our organization in strategic executive workshops with client leaders.

Responsibilities & Duties: 

• Leverage expertise in business, technology, and data to craft and execute data strategies that focus on optimizing people, processes, and technology. Create actionable, evolutionary roadmaps to maximize data and AI value.
• Collaborate closely with clients and internal teams to define a clear, data-driven vision aligned with business strategies. This involves consulting on complex data initiatives and providing technical leadership as a subject matter expert.
• Develop and implement data governance strategies that address security, privacy, and compliance needs, while also facilitating data literacy and promoting a data-driven culture within client organizations
• Guide technical and non-technical teams, fostering collaboration to design and recommend scalable data architecture solutions. This includes a strong delivery lead role, with an emphasis on Data Platform expertise.
• Analyze & synthesize insights from surveys, interviews, and workshops, consolidate findings, process mapping, and construct a business facing narrative of results.
• Direct experience with enterprise class data architectures for business intelligence and artificial intelligence use cases, ability to analyze client data assets.
• Ability to partner with technical and non-technical teams to discuss technical details and make recommendations.
• Validate architectural designs and recommendations provided by solution architects, ensuring alignment with strategic goals, long-term viability, and best practices.
• Understand business concepts and performance management strategies.  Be able to quickly understand what KPIs and data strategies are most relevant to our clients use cases, who span all business verticals.
• Lead initiatives in at least two of the following areas: analytics strategy & road mapping, data governance, analytics organization planning, data literacy, or ethics.
• Proven ability to drive results, have a take charge attitude, and be inspiring to client stakeholders at any level of organization. Able to bridge business / IT gap and become a trusted advisor.​