Data Processing Coordinator

Overview

Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives.  Here at the American Heart Association, you matter and so does your career.

 

The American Heart Association the "Association" has an excellent opportunity for a Data Processing Coordinator located in the Wheeling, WV area.  This position is a Home Office-based with occasional travel to support fundraising events.  This is a full-time position with an excellent benefits package.

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.org.

Responsibilities

The Data Processing Coordinator will focus on the data support for fundraising events, including all database management and financial reporting. Duties include accurate entry of donor pipelines, leadership and donation data, ticket fair market value (FMV) and all data to support the event. You will work with various teams on special types of donations including matching gifts, split gifts, donor advised funds and financial corrections.  Will ensure donor acknowledgments are properly sent.

In this role, you will report to the Director of Business Operations and will work with a team of fundraisers and coordinators to manage the data for various markets within the Support Services teams.

This position will have a travel component to assist with events with day/night of support as needed.

 

Responsibilities include (but not limited to):

• Event data entry into various database systems including Dynamics, Luminate and Greater Giving (GG).
• Maintaining accurate donation data in Dynamics
• Sponsorship Processing
• Revenue recording into data systems
• Matching gifts management, review, and coding as needed
• Weekly data review in support services meetings
• Monthly event revenue reconciliations
• Quarterly Gold Standard Board data maintenance
• Research financial questions and inquiries 
• Request recodes as needed.
• Travel within region for events as needed.
• Assist Fundraising Partners on any reports needed using the application system reports.
• Provide customer service requests (i.e., software corrections, database receipting, pulling constituent records)

Qualifications

Want to help get your resume to the top?   Take a look at the experience we require:  

• University/College degree or equivalent experience, preferred.
• Minimum one (1) year work experience in administrative office experience or project coordination experience, with strong attention to detail.
• Excellent computer skills (Word, Excel, PowerPoint, Publisher, Outlook)
• Ability to work independently, prioritize and handle multiple tasks while managing multiple territories simultaneously.
• Excellent attention to detail, verbal, and non-verbal communication, with highly effective organizational and time management skills
• Ability to work outside of standard hours which may involve some evenings and/or weekends.
• Ability and willingness to travel periodically throughout assigned geographical territory.
• Knowledge of and skill in report preparation, proofreading and attention to detail.
• Proven background and willingness to work in an atmosphere requiring flexibility and change.
• Ability to transport materials and other supplies to and from meetings and events. 
• Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.
• Must pass background check and must be at least 18 years old.

Preferred Qualifications, not mandatory to qualify: 

• Project management experience
• Digital event production experience
• Experience using Tableau reports.
• Proficient in Microsoft SharePoint system
• Proven ability to respond quickly to changing ideas, responsibilities, expectations, strategies, and other processes at work.