Senior Travel Coordinator

Primary Work Address: 4000 Jones Bridge Road, Chevy Chase, MD, 20815

Current HHMI Employees, click here to apply via your Workday account.

HHMI is focused on supporting and moving science forward in a variety of different ways ranging from conducting basic biomedical research, empowering educators, inspiring students, developing the next generation of scientists – even stretching into film and media production.  Our Headquarters is in the greater Washington, DC metro area and is home to over 300 employees with expertise in investments, communications, digital production, biomedical sciences, and everything in between.  The work housed here supports and augments the groundbreaking research conducted in HHMI labs across the nation.  As HHMI scientists continue to push boundaries in laboratories and classrooms, you can be sure that your contributions while working here are making a difference.

Summary: 

The Senior Travel Coordinator delivers exceptional travel management and customer service as part of HHMI’s on-site travel office. This role is responsible for coordinating all aspects of business travel, ensuring adherence to HHMI policies and a consistent, high-quality experience for travelers. They will communicate effectively with clients, collaborate with internal teams to streamline operations, and use advanced booking tools to secure efficient and cost-effective travel solutions. Responsibilities include supporting conference and event travel logistics, managing hotel rooming and arrival lists, monitoring overflow properties, assisting with vendor analysis, and recommending process improvements.  

This position reports to the Travel Services Lead and is based at HHMI’s headquarters in Chevy Chase, Maryland. It follows a hybrid schedule with three in-office days per week and one monthly visit to the Janelia Research Campus in Ashburn, Virginia.. 

What we provide: 

• Collaborative Environment: Work closely with colleagues across the institute and support researchers, educators, and staff by enabling seamless travel experiences that keep science moving forward. 

• Opportunities for Skill Development: Grow alongside a team of seasoned professionals with decades of industry experience. Benefit from a supportive environment and the resources you need to expand your expertise.  

• Mission-Focused Work: Contribute to the mission of a leading nonprofit scientific organization advancing discovery. Your work will play a key role in shaping the future of travel at HHMI and supporting the people who make groundbreaking science possible. 

• Competitive Total Rewards Package: Comprehensive healthcare, generous retirement contributions, paid leave, and additional programs that support well-being and professional development.    

What you’ll do: 

Travel Operations and Coordination:  

• Coordinate and book air, ground, and lodging arrangements in compliance with HHMI policies, ensuring accuracy and timely delivery of itineraries and documentation. 

• Maintain traveler profiles in Concur and GDS, safeguarding personal information and ensuring data accuracy. 

• Advise and assist travelers with visa, passport, and related documentation requirements. 

• Serve as primary contact for assigned departments, resolving or escalating inquiries while maintaining ownership through resolution. 

• Monitor travel patterns, recommend process improvements, and ensure timely completion of assigned tasks and reports