Sales Operations Specialist (53391)

The Sales Operations Specialist supports the sales team by streamlining processes, analyzing sales data, managing CRM tools, and ensuring smooth day-to-day operations. This role acts as the backbone of the sales organization, helping improve efficiency and effectiveness through data-driven insights, process improvement, and operational support.

Key Responsibilities:

• Maintain and administer CRM systems ensuring data integrity and accuracy

• Generate and analyze sales reports, dashboards, and forecasts to support strategic decisions

• Support the sales team with pricing, quoting, and contract creation processes

• Work cross-functionally with Marketing, Finance, and Customer Success to support sales enablement initiatives

• Track key sales metrics and provide actionable insights

• Assist in onboarding and training new sales team members on tools and processes

• Manage sales documentation and process optimization projects

• Ensure compliance with internal policies and external regulations

• Identify and recommend areas for process automation or system improvement

• Bachelor’s degree in Business, Marketing, Finance, or related field

• 2+ years in a sales operations, sales support, or analytical role (SaaS experience a plus)

• Proficient with CRM platforms (Salesforce preferred) and sales analytics tools (e.g., Excel, Tableau)

• Strong analytical, organizational, and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to manage multiple projects and prioritize effectively in a fast-paced environment