Manager, Public Safety Training

Johns Hopkins Public Safety is seeking a Manager, Public Safety Training to participate in the planning, development and delivery of basic, advanced and specialized training for University and Medicine Public Safety/ Security personnel. Provides for the daily supervision of the Johns Hopkins Public Safety Training Center and a dynamic group of permanent and adjunct, specially trained instructors tasked with instructional design and delivery of enterprise-wide risk reduction processes, crime prevention practices, annual training, police department training and public safety workforce development strategies to more than 1300 uniformed employees.

Specific Duties & Responsibilities

•  Provide project management to implement organizational goals, strategic programs that foster employee and community education, including concept creation, overseeing implementation, and identifying solutions to barriers that may exist.
•  Lead planning of small to medium-scale events and initiatives for public safety personnel, affiliate organizations and community stakeholder groups.
•  Manage the Johns Hopkins Public Safety Learning Management Systems, including the upload and publishing of learning modules, attendance records and user maintenance.
•  Ensure the accuracy, maintenance and control of training and certification records.
•  Identify departmental training needs, conduct benchmarking and assist the Director with establishment of the Department's training goals and objectives.
•  Works with Administrative Coordinator and Trainers to facilitate the scheduling, documenting and enrollment of Public Safety personnel as well as affiliates in training courses and other learning opportunities.
•  Manages basic, advanced and specialized training coordinated by Public Safety Training personnel. Assist instructors in developing their lesson plans.
•  Ensures maintenance of and controls use of public safety training facilities and equipment.
•  Ensures appropriate usage of office equipment, and effective control of sensitive and privileged information, programs and correspondence.
•  Maintains liaison with executive and senior managers, regulatory bodies and allied criminal justice, public safety and security/ police planning organizations to remain current with progressive approaches to public safety operations.
•  Supervises training staff and has responsibility for performance management and results of the assigned area. Approves overtime for areas of responsibility.
•  Revise standard operating procedures, plans and/or methods to account for the implementation of updated training and technical guidance.
•  Provide liaison and representative to public safety directors, JHU and JHM stakeholder communities, working groups, and committees in developing policy, procedural and training solutions to improve public safety.
•  Reports data and summary analysis on employee compliance the effectiveness of training programs, delivery models and outcomes.
•  Identifies security, police and special police licensing mandates, including monitoring for updated legislative requirements and judicial interpretations requiring updated training.
• Maintain good relationships, be responsive, communicate and work effectively with other divisional offices and sites, as well as many other Johns Hopkins Institutions and entities. 
• Other duties as assigned.

Special Knowledge, Skills, & Abilities

• Working knowledge of emerging trends and practices in Public Safety, including experience with university or medicine campus security activities.
  
• Working knowledge of security operations, applicable laws and JCAHO regulatory requirements.
  
• Strong interpersonal and public relations skills necessary to establish and maintain effective rapport with medical and security staffs, and the public.
  
• Demonstrated track record of taking initiative, effectively navigating ambiguity, and handling multiple priorities.
  
• Advanced consulting and negotiation skills providing appropriate counsel, advice, and work in partnership with supervisors and employees on public safety matters, as well as to facilitate and negotiate solutions.
  
• Demonstrated ability to exercise sound independent judgment.
  
• Behavioral work style that is approachable, collaborative and shows attention to detail.
  
• Demonstrated ability to manage functions, manpower and equipment within applicable guidelines. Effectively uses resources within control.
  
• Must be able to operate general office, computer and communications equipment.

Working Conditions

• Work is most frequently completed in a normal office environment or classroom setting where there are no physical discomforts due