Solutions (Sales) Engineer

Become Part of a Meaningful Mission

Torch.AI is a defense-focused AI-software company on a mission to become the leading provider of critical data infrastructure for U.S. Defense and National Security. We deliver advanced AI and data software capabilities directly to customer mission owners to meet flexible, user-defined specifications and enable a decision advantage for the warfighter. We’re passionate about solving complex problems that improve national security, support our warfighters, and protect our nation. Join us in our mission to help organizations Unlock Human Potential.  

The U.S. defense and national security industry offers an unparalleled opportunity to contribute to the safety and well-being of the nation while engaging with cutting-edge technologies. As a vital sector that shapes global stability, it offers a dynamic environment to tackle complex challenges across multidisciplinary domains. With substantial investment in innovation, the industry is at the forefront of developing AI, autonomous systems, and advanced national security solutions, each founded on the premise that information is the new battlefield. If this type of work is of interest, we’d love to hear from you.

The Environment: Unlock Your Potential   

As a Solutions (Sales) Engineer at Torch.AI, you will bridge the gap between our product capabilities and customer mission needs. This role plays a key part in pre-sales activities, pilot deployments, and technical enablement, ensuring that Torch.AI demonstrations, workshops, and solutions align with real operational needs of the customer. You’ll collaborate directly with engineering teams to understand what’s possible today, tailor configurations for roadshows and pilots, and help shape future delivery through structured feedback. 

Each of our customers requires unique technical solutions to enable an asymmetric advantage on the battlefield. Torch.AI’s patented software helps remove common obstacles such as manual-intensive data processing, parsing, and analysis, thereby reducing cognitive burden for the warfighter. Our end-to-end data processing, orchestration, and fusion platform supports a wide variety of military use cases, domains, operations, and echelons. Customers enjoy enterprise-grade capabilities that meet specialized needs. 

Successful candidates thrive in a fast-paced, entrepreneurial, and mission-driven environment. We hire brilliant patriots. You’ll be encouraged to think creatively, challenge conventional thinking, and identify alternative approaches for delivering value to customers across complex problem sets. Your day-to-day will consist of engaging with current and prospective customers to help accelerate adoption of the Torch.AI platform. You'll partner with our sales teams and account leads to identify areas of opportunity based on customer mission needs before you take lead on designing and deploying software capabilities which demonstrate those possibilities to our customers. 

• Our flat operating model puts every employee at the forefront of our customers’ missions.
• We value customer intimacy, unique perspectives, and dedication to delivering lasting impact and results. You’ll have the opportunity to work on the frontlines of major customer programs and influence lasting success for Torch.AI and your teammates.  
• You’ll have the opportunity to gain experience across a wide range of projects and tasks, from designing and demonstrating early capabilities and prototypes to deploying large-scale mission systems.   
• You’ll contribute directly to Torch.AI’s continued position as a market leader for data infrastructure AI and compete against multi-billion-dollar incumbents and high-tech AI companies. 

Responsibilities

• Partner with engineering teams to understand platform capabilities across our Python- and Java-based solutions.
• Write code to configure existing platform capabilities and experiment with new capability demonstrations which align to customer mission needs, in coordination with account-based engineering teams. 
• Travel domestically (10–20%) for customer demos, workshops, roadshows, and pilot setup/support.
• Support both existing accounts and new business efforts by articulating the technical value and fit of our offerings.
• Contribute to documentation of configurations, workflows, and solution packaging for internal and customer reuse.
• Participate in pilot deployments to help ensure smooth setup, customer onboarding, and early adoption of capabilities.
• Assist in scoping and feasibility reviews for new use cases, integrations, and delivery plans.
• Gather, document, and relay customer feedback, technical requirements, and deployment constraints to internal teams.
• Lead and support technical briefings, product demonstrations, and hands-on customer wor