Finance Reconciliation Team Manager - FTC

<p><span><span><span><span>Position Title: Finance Reconciliation Team Manager </span></span></span></span></p> <p><span><span><span><span>Department: Transport Technology Finance  </span></span></span></span></p> <p><span><span><span><span>Reports To: Head of Transport Technology Finance  </span></span></span></span></p> <p><span><span><span><span>Role: 12 months  </span></span></span></span></p> <p><span><span><span> </span></span></span></p> <p><span><span><span><span><b>Purpose of the Role: </b></span></span></span></span></p> <p><span><span><span> </span></span></span></p> <p><span><span><span><span>The Reconciliation Team Finance Manager will oversee the rollout and management of a new cloud-based reconciliation tool, ensuring the efficient and accurate reconciliation of ticketing, licensing, and other revenue channels (including existing and future revenue channels, including the Leap Card, mTicketing, and Next Generation Ticketing). The role will lead a dedicated team, driving the implementation of robust controls and reconciliation processes while ensuring compliance with financial regulations, best practices, and organizational goals.   </span></span></span></span></p> <p><span><span><span> </span></span></span></p> <p><span><span><span><span>The  role  is  responsible  for  overseeing  the  day-to-day  reconciliation  monitoring, maintaining  and  updating  of  the  finance  controls,  policies  and  systems,  as  well  as contributing to the development and implementation of system enhancement, reporting enhancement and control frameworks.   </span></span></span></span></p> <p><span><span><span> </span></span></span></p> <p><span><span><span><span>The successful candidate shall undertake tasks including those listed below to the highest standards:  </span></span></span></span></p> <p><span><span><span> </span></span></span></p> <p><span><span><span><span><b>Key Responsibilities: </b></span></span></span></span></p> <p><span><span><span> </span></span></span></p> <p><span><span><span><span><em>Leadership and Team Management: </em></span></span></span></span></p> <p><span><span><span> </span></span></span></p> <ul type="disc"> <li><span><span><span>Manage and lead a team of reconciliation specialists, fostering a culture of  </span></span></span><span><span><span><span>excellence and continuous improvement.  </span></span></span></span></li> </ul> <ul type="disc"> <li><span><span><span>Assign tasks, monitor performance, and provide regular feedback to ensure team</span></span></span> <span><span><span><span>objectives are met.  </span></span></span></span></li> <li><span><span><span>Provide training and development opportunities to enhance team skills and  </span></span></span><span><span><span><span>knowledge.  </span></span></span></span></li> </ul> <ul type="disc"> <li><span><span><span>Act as the primary point of escalation for reconciliation issues, providing guidance </span></span></span><span><span><span><span>and resolution strategies.  </span></span></span></span></li> </ul> <p><span><span><span> </span></span></span></p> <p><span><span><span><span><em>Implementation of the Reconciliation Tool:  </em></span></span></span></span></p> <p> </p> <ul type="disc"> <li><span><span><span>Lead the rollout of the new cloud-based reconciliation tool, coordinating with  </span></span></span><span><span><span><span>internal departments and external vendors to ensure a seamless implementation.</span></span></span></span></li> <li><span><span><span>Oversee the definition and documentation of reconciliation requirements across</span></span></span> <span><span><span><span>ticketing, licensing, and other revenue streams.  </span></span></span></span></li> <li><span><span><span>Monitor system testing, troubleshooting, and validation processes, ensuring the  </span></span></span><span><span><span><span>tool aligns with organizational needs.  </span></span></span></span></li> </ul> <ul type="disc"> <li><span><span><span>Lead the migration of existing reconciliation processes to the new platform,  </span></span></span><span><span><span><span>ensuring data accuracy and operational continuity.  </span></span></span></span></li> <li><span><span><span>To oversee the operation of the financial transaction reconciliation tool system </span></span></span><span><span><span><span>and reconciliations channels including KPI development and SLA development for</span></span></span></span> <span><span><span><span>the internal and external stakeholder relationships;  </span></span></span></span></li> </ul> <p><span><span><span> </span></span></span></p> <p><span><span><span><span><em>Reconciliation Oversight:  </em></span></span></span></span></p> <ul type="disc"> <li><span><span><span>Develop, implement, and monitor reconciliation policies and procedures to </span></span></span><span><span><span><span>ensure accuracy, efficiency, and compliance.  </span></span></span></span></li> </ul> <ul type="disc"> <li><span><span><span