Senior Specialist - NL Flag Service Desk

Location: Rotterdam : George Hintzenweg 77 
Position Category: Service Delivery
Position Type: Employee Regular

Lloyd’s Register EMEA
Senior Specialist - NL Flag Service Desk (level 3A)

Location:  Rotterdam, NL

 

 

What we’re looking for 

 

We are looking for a Senior Specialist for the NL Flag Service Desk in Rotterdam, this is a replacement position due to an upcoming retirement.

The NL Flag Service Desk team consists of a Senior Specialist and a Coordinator, dealing with daily Flag State cases, for Netherlands, Curaçao and Danish Flag. Fluent Dutch and English skills are required. 
 

 

What we offer you 

 

• Competitive salary.
• A regular full-time position.
• Flexible work schedules with an appreciation for work-life balance.
• A challenging technical work environment, working together with various internal/external stakeholders.
• Working in a global company with the ability to work with different cultures and diverse people.

• The opportunity to work for an organization that has a strong sense of purpose, is values-driven, and helps colleagues to develop professionally and personally through our range of people development programs.
• The role is chargeable (time recording by exception).
• You will report to the Service Delivery Manager.

 

 

The role 

 

• Work as a senior member of the Service Delivery team in Rotterdam dealing with daily technical Flag queries (Netherlands, Curaçao and Denmark).
• Leading the team of NL Flag Service Desk as line manager.
• Assess technical queries and preparing constructive cases for submission to Flag administration for consideration.
• Discuss and present the deliverable with the internal / external clients and be able to suggest solutions where appropriate.
• Build and maintain a good relationship with Flag contacts, clients and internal stakeholders.
• Keep up to date knowledge of IMO statutory regulations and Flag interpretations.
• Maintain relevant flag Country Files and organize necessary updates in liaison with internal Flag State Department.
• Provide specialist technical advice to internal and external clients for Flag related matters at a senior level.

• Pursue Continuous Professional Development and maintain a high degree of discipline, knowledge, and awareness.

 

 

  What you bring 

 

• A degree or equivalent from a recognised organisation within the relevant field of engineering or physical science or qualifications from a marine or nautical institution and relevant sea-going experience.
• Knowledge of IMO statutory regulations and Conventions.
• Minimum 10 years of relevant work experience as surveyor.
• Pragmatic work attitude.
• Representative behavioral competencies.
• Effective communication skills.
• Fluent in Dutch and English both spoken and written.

 

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

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