Sales Development Representative

Sales Development Rep

Location: Austin, TX

Company Mission :
SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes  SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

The Sales Development Representative (SDR) will play a crucial role in reaching decision-makers with SpyCloud's message, penetrating new accounts, and leading strategic conversations to drive quality pipeline. If you have a passion for cybersecurity and a drive to excel in a dynamic industry, we invite you to join our team at SpyCloud. Together, we will continue to protect digital identities and defend against cyber threats on a global scale.

What You’ll Do:

• Lead Generation: Generate sales leads through outbound calling, emailing, event follow-up, and other methods.
• Inbound Lead Qualification: Respond to and qualify inbound leads.
• Lead Education: Educate leads on SpyCloud and nurture them until they are qualified and ready to talk with an Account Executive or Sales Director.
• Daily Activity: Maintain a high level of daily activity, including end-user calls, meetings, and proactive outreach (phone and email).
• Knowledge Building: Engage with cross-functional teams to build your knowledge base about the industry and what makes SpyCloud unique.
• Event Participation: Help drive attendance to marketing-related events and set meetings for conferences.
• Value Proposition Articulation: Effectively articulate the value proposition of SpyCloud solutions to senior decision-makers and security practitioners.
• Growth Plan Execution: Assume an active role in executing against the US sales team’s growth plan by scheduling demos and introducing leads to their point of contact.
• Strategic Targeting: Work with your dedicated regional sales director to identify ongoing strategic targets.
• Account Profiling: Profile strategic accounts by identifying key individuals, researching and obtaining business requirements, and presenting solutions to start the sales cycle.
• Sales Cycle Management: Ensure successful follow-through of the SpyCloud sales cycle by maintaining accurate activity and lead qualification information in Salesforce.

Key Requirements:

• Experience: 2+ years of proven success selling SaaS and/or cybersecurity solutions to a diverse mid-market and/or enterprise customer base.
• Sales Tools Proficiency: Knowledge of sales tools, including Salesforce.com, ZoomInfo, LinkedIn Sales Navigator, and SalesLoft.
• Organizational Skills: Strong organizational, communication, and time management skills.
• SDR Best Practices: Strong understanding of SDR and lead development best practices and procedures.
• Communication Skills: Excellent, positive communication skills and relationship building.
• Team Player: Ability to succeed in a collaborative environment and operate as a team player.
• Education: Bachelor’s degree preferred but not required.

Performance Indicators:

• Successful generation and qualification of sales leads.
• Effective education and nurturing of leads until they are ready to engage with sales.
• High level of daily activity, including proactive outreach and follow-up.
• Strong participation in and contribution to marketing events and conferences.
• Clear articulation of SpyCloud’s value proposition to decision-makers and practitioners.
• Active role in executing the US sales team’s growth plan and achieving targets.
• Accurate profiling of strategic accounts and identification of key individuals and business requirements.
• Maintenance of accurate activity and lead qualification information in Salesforce.

Expected Outcomes:

• Increased pipeline through effective lead generation and qualification.
• High-quality leads are educated and nurtured for successful handoff to Account Executives or Sales Directors.
• Consistent and proactive outreach leading to increased engagement and conversions.
• Enhanced knowledge and understanding of SpyCloud’s unique value proposition and industry position.
• Strong attendance and participation in marketing events and conferences.
• Effective articulation of value propositions resulting in successful initial sales conversations.
• Strategic growth and targeting aligned with the US sales team’s objectives.
• Accurate and detailed ac