Inside Sales Specialist - Kimball Hospitality, Jasper, IN

The ideal candidate will located near Jasper, IN and work primarily from of our headquarters.

 

Job Description:

 

Responsible for supporting Sales Director in closing business with targeted accounts.  

 

Responsibilities:

• Build and maintain relationships with appropriate customers
• Collaborate with customers and determine project specific needs
• Serve as a point of contact for specific customers
• Address questions, concerns, and issues in a timely and professional manner
• Maintain ongoing communication to build long-term customer relationships
• Coordinate across departments to resolve issues and support on-time delivery
• Support issue resolution and escalate when necessary
• Respond to customer inquiries regarding pricing, lead times, and order status
• Assist Sales Director with customer calls and account strategy
• Participate in internal meetings related to project status and customer needs
• Gain proficient knowledge and use of all business support materials and prototype products.
• Understand market position (pricing, product, lead-time)
• Submit Requests for Quote (RFQ)
• Follow-up on quotes to understand new project timelines
• Complete pricelist uploads
• 30% Travel

NOT IN SCOPE:

• Concession Approvals
• Commission Assignment
• Rebates Approvals
• Pricing Approvals

Skills to Perform This Role:

 

Interpersonal Skills 

• Team Oriented
• Customer-centric
• Possess a high degree of integrity
• Ability to build & sustain relationships
• Organized
• Assertive
• Positive attitude
• Honest and ethical
• Ability to work in a fast-paced environment
• Strong drive for individual and team success 

Communication Skills

• Effective listening skills
• Strong written and verbal communication skills
• Ability to communicate issues and propose solutions

Business Skills

• Ability to support others
• Demonstrated ability to understand customer needs
• Ability to focus on tasks to meet deadlines
• Ability to multi-task and prioritize
• Detail Oriented

Technical Skills

• Average skills in Microsoft Outlook
• Average skills in Microsoft Excel
• CRM experience

Qualifications

The ideal candidate will located near Jasper, IN and work primarily from of our headquarters.

 

Qualifications:

•  Undergraduate degree preferred, and/or 2+ years’ experience in sales and/or customer support role