Sr Manager Commercial Data Operations

Company Description

Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team:

• Competitive compensation for your work
• Generous time off policy
• Summer Fridays
• Opportunity to broaden your horizons by attending popular conferences
• Emphasis on work/life balance
• Collaborative and team-oriented environment
• Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

Job Description

The Sr. Manager, Commercial Data Management will be responsible for managing relationships with our brand teams to align on, manage, and prioritize data and analytics needs to meet corporate goals. This includes defining and creating requirements documentation, prioritizing requests, and working closely with the Dev/Ops lead to set expectations, given all North America demand, in concert with the data warehouse release schedule and roadmap. The role will report to the Director of Commercial Data Architecture & Operations, as part of the Customer Experience Insights & Operations (CxI&O) team for North America.

The CxI&O Data Operations team ensures the efficient management, integration, and governance of commercial data by overseeing cloud-based data infrastructure, optimizing ETL pipelines, and enforcing compliance standards. They enhance data quality, automate workflows, support business intelligence and advanced analytics, and collaborate cross-functionally to enable seamless data accessibility, interoperability, and strategic decision-making.

While high preference is given to candidates who reside near our offices in Waltham, MA or Raleigh, NC, we are open to hybrid or remote arrangements depending on the right candidate's location and preferences.

Key Responsibilities

• Collaborate with Commercial teams (e.g., Market Access, Sales, Insights) to understand data needs, build data solutions, and provide support.
• Document business and technical requirements ensuring that data solutions align with stakeholders’ needs and organizational objectives.
• Manage relationships with data vendors to improve accuracy, timeliness, and capture of data assets across all functional groups.
• Define data quality checks to ensure data accuracy, consistency, and completeness.
• Enforce data governance policies and standards to maintain data integrity and compliance.
• Understand the lifecycle of data from acquisition to deletion, ensuring efficient data usage and storage.
• Analyze data to provide actionable insights for strategic decision-making.
• Provide training and support to cross-functional partners on data-related processes.
• Support the creation and education of dashboards and reports that monitor key performance indicators (KPIs) and market trends.

Qualifications

• Bachelor’s degree
• 5+ years of Data Management and Operations or similar experience in the biopharmaceutical industry
• Experience with Agile/Scrum development practices; with tools such as Jira, Azure Dev/Ops; cloud data warehouse platforms such as Snowflake
• Proven record of managing data and analytics needs in a fast-paced environment
• Familiarity with pharmaceutical data sources, commercial data needs, and regulatory compliance requirements
• Experience in data management and analysis tools and languages, such as Python, R, SQL, and data visualization platforms (e.g., Tableau) a plus
• Ability to think strategically to support key business decisions
• Ability to work collaboratively and effectively in team-based environment across key functions and all levels of management within Commercial, as well as other key functions including, but not limited to: Finance, HR, Compliance
• Ability to handle multiple responsibilities, prioritize, and navigate the efficient path to results
• Experience in rare disease, hematology, immunology, or specialty-distributed products preferred

Personal Attributes

Ability to be a strategic business partner while having impact above and across the organization. •Strong strategic and analytical capabilities • Able to influence chang