Bellperson, Part-Time or Full-Time

Southall Farm and Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Bell Team serve as warm, knowledgeable, and service-driven ambassadors for the property. This role is responsible for creating a seamless arrival and departure experience while supporting guests with luggage handling, property orientation, transportation assistance, and service requests. Our Bell Team provides intuitive hospitality that reflects Southall’s blend of refined luxury, Southern charm, and connection to the land.

Responsibilities

• Greet all guests warmly upon arrival, offering genuine hospitality aligned with Southall’s brand standards
• Assist with unloading luggage, delivering items promptly to guest rooms, and ensuring safe handling at all times
• Escort guests to their accommodations while providing a brief property orientation and answering questions
• Coordinate with the Valet and Guest Services teams to ensure smooth check-ins and check-outs
• Retrieve luggage upon departure and assist with transportation or valet coordination
• Provide knowledgeable recommendations about Southall’s farm, culinary experiences, wellness offerings, and activities
• Assist guests with transportation arrangements, including shuttles, valet retrieval, and local area guidance
• Deliver amenities, packages, and special requests promptly and professionally
• Maintain communication with Front Office, Housekeeping, Valet, and Concierge teams to anticipate guest needs
• Maintain cleanliness and organization of the lobby and bell desk areas
• Support valet and transportation operations as needed, following all safety guidelines

Skills & Experience

Outstanding customer service skills

Team-oriented

Driven to create memorable, 5-star experiences

Education & Requirements

• Ability to stand for extended periods
• Ability to lift up to 50 lbs.
• Flexibility to work weekends, evenings, and holidays based on business needs

Our Benefits

• Industry-leading hourly rate

• Medical, dental, vision, short and long-term disability, company-provided life insurance

• Generous paid time off accruals

• 9 paid holidays annually

• Weekly payroll

• 401k and company match

• Education reimbursement

• Best-in-class Employee Assistance Program

• Free weekly outdoor activities and wellness classes

• 30% internal discounts

• Fresh and free daily meal<