Proposal Associate

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.


Job Summary
The Proposal Associate is responsible for preparing accurate, timely, and competitive price quotations for customers. This role involves gathering requirements, analyzing product or service specifications, reviewing cost data, and ensuring estimates align with company pricing strategies and margins. The Quoting Specialist collaborates closely with Business Development, operations, finance, and technical teams to validate scope, identify risks, and deliver well structured quotes that support successful customer proposals. The following duties are normal for this position; however, they are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Essential Duties and Responsibilities
• Prepare accurate and timely quotations based on customer requests, specifications, and pricing guidelines using the company’s pricing tools.·
• Collaborate with Scientific Affairs, Laboratory Services, Procurement, Partner laboratories, and Operational teams to gather necessary input, as needed.
• Partner with Business Development Directors to ensure that clinical study quotes are complete and address the client’s needs
• Support continuous process improvement efforts to streamline quoting workflows and reduce turnaround times.
• Update CRM database, as needed, and ensure accuracy of departmental information.
• May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity.
• May (based on business unit and/or team expectation) shadow and/or assist more senior colleagues on opportunities of medium to high complexity.
• Participate in Proposal Management departmental initiatives.
• Assist in preparation of departmental reports, as assigned.
• Provide back-up assistance for other departmental functions, when needed.
• Perform all other related duties, as assigned.

Education and Experience
• High School Diploma required. Associates degree or Bachelor’s degree in science, business, or marketing related discipline preferred.
• 1-5 years customer service or related experience.
• Experience in a contract research and/or research setting preferred.
◦ An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Skills and Ability
• Reading and interpreting technical documents or scopes
• Proficiency with quoting/configuration tools and CRM systems
• Strong Excel skills (formulas, pivot tables, lookups)
• Time management and workload prioritization
• Ability to manage multiple simultaneous quote requests
• Clear written and verbal communication
• Ability to clarify requirements with sales teams or customers
• Cross-functional collaboration with sales, operations, finance, and technical teams
• Problem-solving and critical thinking
• Adaptability in fast-paced environments

Supervisory Responsibilities: ​None​
Physical Demands:
Remote/Hybrid, Other Desk-Based Roles
While performing the duties of this job, the occupant is regularly required to:
• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged use of computer and headphones for conference calls.
• Communicate effectively via phone, video, and email.
• Use hands and fingers to operate a computer and other office equipment.
• Insert any other physical requirements of the position. To enter multiple lines, press “Enter” to start a new bullet point.
Travel Requirements: ​Minimal​
One Global Team
At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
LabConnect is an Equal Opportunity Employer. We celebrate diversity a