Quality Lead (Hybrid)

 

Auto req ID: 23516  
Title: Quality Lead (Hybrid)  
Job Function: Continuous Improvement and Quality  
Location: Hybrid 
Company: Harley-Davidson Motor Company  
Full or Part-Time: Full Time  
 

 At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

 

We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be.

 

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely.

Job Summary

The Lead Quality (Hybrid) position provides critical Quality support for our Global Quality organization.  The Lead Quality  will provide enterprise wide leadership and support of the Harley-Davidson Quality Management System.    Responsibilities include process ownership of key QMS processes,  leadership of the Internal Audit program, and maintenance of the ISO9001 certification.  The role will also be expected to assist on larger ad-hoc projects identified by company leadership.  The ideal candidate will have strong project management and communication skills as well as a passion for Continuous Improvement.

Job Responsibilities

Specific: 

• Act as business lead for enterprise wide QMS software applications
• Interface w/ Digital Office IT organization
• Prioritize requests for change 
• Ensure effective use across the organization
• Prepare, report, and disseminate quality metrics and other information to the organization
• Maintain ISO 9001 certification
• Interface w/ external registrar
• Facilitate external audits
• Lead Internal Audit process
• Identify and train new internal auditors
• Conduct on-site and remote audits of H-D sites
• Identify opportunities for QMS related Continuous Improvement and lead associated projects
• Provide effective QMS related communication and training to the organization
• Champion resolution of quality problems spanning product development  and manufacturing
• Lead monthly cross-site Quality Lead meetings

General:

• Work with cross-functional groups up, down, and across the organization to obtain results.
• Support and participate in activities to ensure effectiveness of Harley-Davidson’s Quality Management Systems (QMS).
• Participate in projects that drive increased product quality and customer satisfaction

Education Requirements

Bachelor's Degree Required

Education Specifications

A bachelor’s degree in a relevant quantitative discipline is required.   Advanced training or certification in auditing and problem solving is desired (e.g. CQE, CQA, CQM).
 

Experience Requirements

Required:

• Requires at least 8 years of related experience
• Proven expertise within the ASQ CQE body of knowledge
• Strong communication skills in written and oral presentations and reports.
• Success in solving challenging problems with innovative solutions in a team environment.
• Ability to communicate technical subjects in a clear, concise manner to multiple levels of the organization. 
• General knowledge of manufacturing processes (assembly, machining, welding) a plus.

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

 

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range a