GUCCI Operations Controller - Naples

Role Mission 

As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory.  You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. 

You will make a real difference for each of our clients by offering them unique experience and turning their dreams into a Gucci creation.  

Key Accountabilities 

Operations 

• Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve; 

• Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages; 

• Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner; 

• Maintain clear and accurate operations documents/procedures for reference purposes; 

• Submit all required tax-exempt forms and as received; 

• Communicate all discrepancies/issues immediately to management; 

• Process repairs and damages on a timely basis according to company guidelines; 

• Assist with physical maintenance of the boutique; 

• Place orders as needed for all supplies for the office and store; 

• Ensure compliance with company standards, procedures, and security guidelines. 

Inventory 

• Execute and ensure an accurate and organized store inventory at all times; 

• Perform store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager. 

Requirements 

• Previous 2-3+ years of experience in a similar role, preferably within the fashion retail industry or luxury sector. 

• High degree of ethics, professi