Senior Manager - Greenhouse Breakthrough Labs - 30 Rockefeller Center

This is an in-office role located at 30 Rockefeller Center in New York.

The Deloitte Greenhouse® has been instrumental in helping thousands of executives and teams tackle their most challenging business problems. It takes specialized skills, proven best practices, and deft executive facilitation to deliver results that are anything but business-as-usual. Our teams design both physical and virtual environments that enable leaders and their teams to reach their desired outcomes together.

We are passionate about helping executive teams overcome their most critical challenges.  As a Deloitte Greenhouse® Experience team member, you will have the opportunity to create bespoke, immersive, innovative, and impactful experiences (“labs”) for client teams across industries. Labs are powerful enablers for Deloitte teams to accelerate their account relationships and business objectives with key clients, and you will partner closely with Deloitte’s senior leaders to catalyze these opportunities. You will be part of a team that is committed to the growth of all members, to maintaining a customer-centric mindset, and to cultivating a culture that is learning oriented, passionate,  and supportive.

Learn more about what we do and what it takes to join The Deloitte Greenhouse®.

Work you’ll do

The Deloitte Greenhouse® is searching for an experienced professional to join the Breakthrough Experience team as a Breakthrough Lab Lead. This role offers the opportunity to work with a diverse range of clients, stretch your critical thinking and problem-solving skills, and network with executive-level clients and Deloitte leaders. As a Breakthrough Lab Lead, you will be responsible for:

People Leadership: Fostering a collaborative, customer-centric, and inspiring environment with a focus on mentorship, development, and well-being. We are seeking an individual who thrives on team-oriented leadership and who is committed to growing and inspiring talent.

Relationship Building: Building and managing relationships  with clients and Deloitte account teams. You will  support the site lead with business development, strategic account partnership and stakeholder engagement. We are looking for someone with strong stakeholder management skills who enjoys cultivating and growing relationships

Lab Design: Maintaining accountability for lab designs, including providing feedback to drive the design forward and build the design capabilities and creativity of the lab team, identifying appropriate subject matter advisors and IP, conducting pre-lab interviews, and ensuring an immersive experience for lab participants. We are looking for someone with strong design thinking and creative problem-solving skills who is passionate about creating innovative and dynamic experiences.

Lab Delivery: Serving as the lead facilitator, actively engaging all lab participants, synthesizing key insights during facilitation, and ensuring an exceptional experience for all participants. We are looking for someone with excellent facilitation/presentation skills who can confidently interact with senior executives and manage ambiguity.

Project Management: Overseeing the project management for all assigned labs, which includes providing support and guidance to lab teams in setting and tracking milestones and identifying and resolving risks.

Project Leadership: In addition to delivering labs, you may also have the opportunity to support national or local special projects, test creative and innovative approaches that could be leveraged in the Deloitte Greenhouse® portfolio and assist the site lead with team and operations management. We are seeking an individual who enjoys taking on new c