Investor Reporting Analyst II (On-Site)

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Investor Reporting Analyst II is responsible for the daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae, or Private Investor portfolios, including reporting, remittances, and reconciliation resolution.  This individual will provide guidance and oversight to less senior team members and help create and build process documentation, automation, and analytical insights to ensure that we are consistently providing best in class service to our investors and customers.

Principal Duties

• Responsible for daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae, or Private investor portfolios, including remittances, cutoff reporting, and reconciliations for all remittance types.
• Prepares and reviews monthly investor reports and remittances along with related cash movements and accounting entries in accordance with agreements.
• Ensures that remittance wires are completed timely and accurately.
• Calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
• Prepare and submit for processing all monthly remittances on assigned portfolios within the applicable required remittance deadlines.
• Investigate, reconcile, and provide timely resolution to all investor issues and reporting exceptions.
• Research operational, reporting, or data issues and present solutions or process improvements to management.
• Provide a high level of customer service and ensure overall investor satisfaction as well as manage score card performance where applicable.
• Facilitates remittance-related GL journal entries as required.
• Maintains and follows procedures and controls within the monthly process.
• Assists with internal and external audits.
• Heavy use of Microsoft Excel for data analysis and reporting.
• Researches variances and opens items identified through the reconciliation process.
• Possesses an understanding of pooling and servicing agreements / GSE Servicing Guides.
• Handle ad-hoc reporting or research as directed by management.
• Performs related duties as assigned by management.

Education and Experience Requirements  

• High School Diploma or equivalent required, Bachelor's Degree in Accounting or Finance preferred.
• 2-4 years of Mortgage Servicing experience required; prior Investor Reporting experience preferred.

Knowledge, Skill, and Ability Requirements 

• Advanced MS Excel experience required.
• Strong math skills.
• SQL or other database reporting experience preferred.
• Servicing Director knowledge a plus.
• Knowledge of basic accounting principles and practices.        
• Solid analytical skills, particularly regarding assessing the probability and impact of an internal control weakness.
• Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.
• Strong communication skills to interact with Senior Management and other business units.
• Working understanding of operational risks and related controls.
• Strong organizational and time management skills necessary.
• Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis abilities with strong attention to detail.
• Self-motivated with strong attention to detail and excellent organization skills.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security sta