Corporate Office Receptionist

Description

The Corporate Office Receptionist plays a vital role in creating a positive first impression for all who enter our Corporate Headquarters. This position requires a highly organized, guest-oriented individual with excellent communication and interpersonal skills. The Receptionist will be responsible for a variety of duties, including greeting guests, managing incoming and outgoing mail, maintaining a welcoming and well-stocked reception area, and providing administrative support.

Responsibilities

• Guest Relations: 
• Greet all guests warmly and professionally, ensuring a positive and welcoming experience whether it is the delivery person or the CEO.
• Connect guests to the appropriate departments or individuals.
• Answer general inquiries and provide basic information about the building and company.
• Always maintain a friendly and accommodating demeanor, helping those who occupy the lobby to the best of your ability.
• Administrative Support: 
• Manage mail, packages, and building office supplies for all departments upon request.
• Coordinate with cleaning staff, order weekly supplies and address cleaning issues that are reported.
• Accurately manage Reception company credit card transactions and receipts for monthly reporting. 
• Manage the building coffee machine including ordering and stocking supplies, servicing the machine daily, and reporting issues to the vendor. 
• Reception Area Maintenance: 
• Maintain lobby aesthetics with fresh flowers and fruit weekly.
• Order snacks and drinks to keep the lobby always stocked and ready.
• Other duties as assigned.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 
• Education: High School Diploma or equivalent required.
• Experience: Prior experience in a customer service or reception role preferred.
• Excellent communication and interpersonal skills (verbal and written).
• Strong ability to multi-task and prioritize work.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Able to work independently as well as collaborate with coworkers.
• Strong problem-solving and decision-making skills.
• Ability to maintain a professional and confidential demeanor.
• Able to remain calm and patient in stressful situations.
• Proactive in identifying and addressing potential issues.

Physical Requirements: 

• Ability to sit for extended periods. 
• Ability to stand and walk frequently. 
• Ability to reach, bend, and stoop. 
• Ability to lift and carry up to 25 pounds.

Benefits of Working at Swickard:

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and services.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience, and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?