Senior Technical Solution Engineer/Consultant (Decision Optimization/Rules Engine)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“Come join our Professional Services team in a hands-on technical expert role where you’ll be involved in the implementation of FICO’s technology platform, applications / tools and services. This role provides the opportunity to develop a deep understanding of our business and work closely with product development, product management, and sales / pre-sales team(s) to deliver significant value to our clients.” – VP, Professional Services.

What You’ll Contribute

• The Senior Technical Consultant will be an integral part of the technical team responsible for implementation of FICO Solutions comprised of FICO products and customized frameworks.

• Customer – Interact with customers in an utmost professional manner, and present solutions and status with the goal of projecting FICO as a trusted advisor.

• Technical - Serve as technical expert for clients in program/project system architectures by ensuring there are no gaps or inconsistencies in the initial system architecture and that none emerge as the system is designed, built and/or enhanced over time.

• Business Domain Knowledge - Understand integration of various technical platforms, use industry scenarios to select the architecture, technology and/or products to align the priorities of IT with the business and provides the business solution across all domains. Ensures the technical integrity and quality of the custom developed solutions.

• Analysis and design - Analyze and document customer requirements and produce high-level technical designs.

• Technical Leadership - Oversee developers responsible for individual domains of change or equivalent, or subsets thereof. Ensures the technical integrity and quality of the custom developed solutions.

• Presentation - Translate and present complex technical data to non-technical personnel internally and with customers.

• Improvement Focus - Consider the effectiveness of existing processes and suggest improvements. Collaborate with peers to 'productize' solutions, enabling a 'mass customization’ operational approach to future opportunities. Reuse of solutions across multiple customers is to be of utmost consideration, and individual often makes recommendations about reusable components, or architecture changes in core product that result in improved reuse.

• Design, develop, deploy and support modules of large world-class enterprise-level solution offering.

• Evaluate new design specifications and raise quality standards, address architectural concerns.

• Work on a wide range of complex projects, assignments and issues.

• Evaluate stability, compatibility, scalability, interoperability, and performance of the solution.

• Continually learn new technologies in related areas.

• Serve as a source of technical expertise and a mentor across Professional Services teams.

• Establish client relationship(s) and collaborate with sales team in business development activities by leveraging deep functional, technical and product knowledge.

What We’re Seeking

• Bachelors in computer science or related disciplines, or relevant technology/domain experience in architecture, design, development and testing.

• Seasoned professional in architecture design with strong foundation of architecture models and data structures, along with experience in technically driving the delivery project(s) involving significant stakeholder interaction.

• Experience in documenting solution specifications to present them to a wider audience. Produce and maintain product demos.

• Multiple years of relevant professional experience to include technical consulting experience.

• IT solution design experience of complex, large-scale, and strategic projects.

• Experience of both technical infrastructure and software architecture, ideally working for a dynamic system integrator / value-add partner / solution provider in an external customer-focused environment

• Big 5 Consulting Experience Preferred.

• Strong industry experience in one or more industry a