Accounts Payable Manager

Why Work at Reputation?

• Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.

• We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. 

• Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.

• Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.

• The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: We exist to forge relationships between companies and communities.

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Reputation is seeking a high performing, self-motivated Accounts Payable Manager to join our world class Accounting team. The Accounts Payable Manager will play a critical role in overseeing the accounts payable and T&E functions, ensuring the accurate and timely processing of bills, payments, and expense reports. This role is critical in maintaining strong vendor relationships, ensuring compliance with financial policies, and contributing to the overall financial health and integrity of the organization.

Key Responsibilities

• Accounts Payable Management:

  • Lead and manage the accounts payable team, providing guidance, mentorship, and support.

  • Oversee the day-to-day operations of the accounts payable department, ensuring tasks are completed accurately and on time.

  • Supervise the processing of vendor bills, ensuring accuracy, proper coding, and adherence to payment terms.

  • Review and approve high-value or exceptional payments, resolving any discrepancies with vendors or internal stakeholders.

  • Manage the payment process, including the preparation and approval of payment batches.

  • Ensure compliance with company policies and regulatory requirements in all payment transactions.

  • Maintain organized and complete documentation of all accounts payable transactions.

  • Assist in configuring Sage Intacct, the new ERP system, for accounts payable processes, including data migration, testing, and training.

• Vendor Management:

  • Build and maintain strong relationships with vendors, addressing inquiries and resolving issues promptly

  • Negotiate favorable terms with key vendors and evaluate supplier performance regularly.

  • Maintain accurate and up-to-date vendor information in the ERP system.

  • Communicate with vendors regarding payment inquiries and discrepancies.

• T&E Management:

  • Develop, update, and communicate travel and expense policies and procedures in alignment with company objectives and industry best practices

  • Negotiate and manage relationships with travel agencies, airlines, hotels, and other vendors to secure favorable terms and services.

  • Provide regular reports and analysis on T&E expenditures to support financial planning and control.

  • Conduct training sessions and workshops to educate employees on travel and expense policies, procedures, and tools.

  • Provide support to employees for T&E-related queries and issues.

  • Collaborate with internal stakeholders to address concerns and improve the overall employee experience.

• General Ledger and Accounting:

  • Oversee the reconciliation of accounts payable sub-ledger to the general ledger, ensuring accuracy and completeness.

  • Collaborate with the finance team to ensure proper coding and classification of accounts payable transactions

  • Work closely with the accounting team to support the month-end and year-end close processes

• Process Improvement:

  • Identify opportunities for process optimization and efficiency improvements within the accounts payable function.

  • Implement best practices and collaborate with cross-functional teams to implement enhancements to the accounts payable process.

Qualifications

• Bachelor’s degree i