Resident Service Coordinator - Juniper

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Create and coordinate social and physical activity programs and other miscellaneous resident related functions to achieve community goals surrounding resident retention.

JOB DESCRIPTION

Property Type: Stabilized, Mid-rise, Garden Style

Unit Count: 814

Schedule: 5 days a week- weekends required

Requirements: 1 -2 years of related experience 

Housing Discount - This position is eligible for 20% housing discount.

Eligible for monthly renewal bonus.

• Quick learner with the ability to adapt to new software and evolving digital tools.
• Comfortable working with changing technology and digital workflows.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experienced in database management and accurate data entry.
• Familiar with property management systems such as Yardi, AppFolio, and RealPage.
• Capable of resolving basic technical issues and supporting residents with online forms and digital processes.

• Spanish bilingual proficiency required.

• Create and coordinate programs surrounding social and physical activities that may include resident functions, birthday cards, welcome parties, off-site excursions and other events, as directed.  Responsible for the set-up and preparation for each event. 
• Create and produce activity announcements, newsletters and fliers for the properties as needed. 
• Incumbent will coordinate the resident volunteer program by enlisting and managing the volunteer schedule for consistent and equal participation by all that would like to participate. 
• Provide assistance as necessary with the annual Resident Survey.  
• Provide input in to the development of budget(s) for properties within the portfolio as it relates to planned activities, resident retention and excursions.    
• May coordinate interview process and make recommendations for the hiring of qualified and certified instructors for on-site exercise activities.  Assist and train on-site staff to host successful resident activities.  
• May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions.    

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The hourly range for this position is $21 - $24.00 (Daly City).

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit a