Chief of Staff - Lead Technical Program Manager

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

As a Lead Technical Program Manager in Corporate Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Finance Technology (FinTech) is looking to hire a Chief of Staff to join our Chief of Staff & Strategy Office. FinTech is a part of the Corporate Technology (CT) organization responsible for delivering and supporting technology solutions supporting the Office of the CFO of the firm. The Chief of Staff and Strategy Team manages the business operations and strategic programs which enables FinTech in delivering world class products. In this role, you’ll partner with our leadership team, product owners and technologists globally to create and manage strategic programs. You should be a highly motivated individual with effective communication and analytical skills, experienced in working with senior leaders, and strong ability in developing relationships.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Experience in program/project/technology management, consulting, operations, or a combination of these
• Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders
• Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans
• Strong critical thinking and creative problem-solving skills (e.g., identifying trends, patterns, and root cause analysis using a diverse toolkit to address the root cause)
• Ability to establish and build strong relationships and partnerships across cross-functional teams
• Ability to influence, organize, and direct people across various seniorities, teams, and departments
• Commitment to diversity, ethical, accountable, and transparent leadership

Preferred qualifications, capabilities, and skills

• Jira and Confluence experience is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include com