*****THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP*****

What You'll Do:

This role leads OCC’s business process optimization program in partnership with peer teams, the project management office, and executive leadership.  This role supports the development, implementation, and maintenance of a comprehensive enterprise-wide business process optimization strategy aligned with the company’s strategic goals. This role identifies areas of opportunity, establishes optimization priorities, partners with project managers to drive improvements through projects, and leads cross-functional teams to deliver results end-to-end.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

Business Process Management & Productivity

• Lead the development, implementation, and maintenance of a comprehensive enterprise-wide business process optimization program aligned to the company’s strategic goals. 

• Lead cross-functional teams through a methodology-based process to deliver business process improvements.

• Implement process improvement methodologies such as Lean Six Sigma to drive continuous improvement throughout the organization.  

• Design, document, and implement optimized business processes using effective organizational change management.  

• Provide training, support, guardrails, and tools for users to diagnose, measure, and analyze their problems.  

• Partner with senior leadership of areas of focus for the organization to ensure resource commitment and effort support. 

• Curate partnerships across the organization with key stakeholders and project management teams.

• Partner to lead OCC’s business process improvement hub community (a Center of Excellence).  

General Duties

• Keep team goals aligned with business goals and needs.

• Maintain high stakeholder satisfaction rates.

• Support a strong risk management and control environment and follow all technology development protocols.

• Assist leadership to regularly communicate priorities and value-add.

Supervisory Responsibilities:

• Lead and supervise the work of multiple concurrent teams within and outside of their organization. (10-20 FTEs)

• Oversee enterprise-wide strategic initiatives.

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• Deep understanding dealing with organizational dynamics, using influence, and leading behavior change.

• Experience deploying business process management and improvement techniques (e.g., Lean, Six Sigma, Total Quality Management) for quantifiable gains.

• High proficiency in business writing and business communications.

• Experience delivering efficient solutions to troubling organizational issues.

Technical Skills:

• Microsoft Office Suite

• Flowcharting and business process modeling language

• Strategy and project execution platforms (e.g., WorkBoard, JIRA, MS Project, etc)

• General understanding of the business technology landscape, cloud, and low-code/no-code platforms.

Education and/or Experience:

• 10+ years of work experience

• 5-10 years of experience with operational excellence improvement efforts, project management and execution, and/or strategy and strategy execution

Certificates or Licenses:

• None

About Us

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.

Benefits