Director, Information Technology (IT) & Security

Description

Valiant Residential is seeking a strategic, hands-on Director of Information Technology and Security to lead all aspects of IT operations across corporate and property-level environments. This role is responsible for setting the IT vision, managing infrastructure and cybersecurity, and delivering dependable support services for a multi-site, fast-paced organization. The Director will balance strategic planning with direct oversight of IT systems, supported by one administrator, to create a scalable, secure, and responsive technology ecosystem.

We Are Valiant

With over 37 years of experience, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.

Why Work at Valiant?

At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact.

We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.

What You’ll Be Doing

1. IT Strategy, Leadership & Department Oversight

• Define and execute the IT department's roadmap, structure, and service delivery strategy.
• Serve as the primary IT advisor, aligning technology with business goals.
• Lead internal process documentation, team workflows, and cross-departmental collaboration.
• Manage and mentor one direct report (IT System Administrator), fostering a culture of service excellence and accountability.

2. Infrastructure, Server, Network and Inventory Management

• Oversee company-wide IT infrastructure including servers, firewalls, switches,      VPNs, and Wi-Fi across all corporate and property locations.
• Manage setup, maintenance, and upgrades for both cloud-based and on-premises      servers, including storage, backups, and disaster recovery.
• Ensure high availability and performance of systems while proactively addressing      connectivity or bandwidth issues.
• Maintain accurate inventory of IT assets (hardware/software) at corporate offices      and across all properties, including lifecycle tracking and asset allocation.
• Implement standardized inventory controls, procurement protocols, and replacement      schedules to optimize cost and operational uptime.

3. User Support, Microsoft Environment & Access Control

• Direct all user lifecycle processes including onboarding, offboarding, Microsoft 365/Azure account creation, and access provisioning.
• Maintain Active Directory and manage identity security across platforms.
• Oversee property-level help desk operations, including tickets related to      hardware, Wi-Fi, printers, and password resets.
• Set and monitor SLAs to ensure timely and effective resolution of support      requests.
• Leverage PowerShell scripting for efficient user account creation, bulk updates,      and routine administrative tasks.
• Develop and maintain automated workflows for provisioning and deprovisioning users      across Microsoft 365 and integrated systems to reduce manual errors and      increase onboarding speed.

4. Cybersecurity & Compliance

• Develop and enforce robust cybersecurity policies, protocols, and monitoring tools to protect organizational data and infrastructure.
• Lead regular audits, patching schedules, vulnerability assessments, and staff security awareness training.
• Ensure compliance with relevant industry standards and regulatory requirements.

5. Software Licensing, Vendor & Office Technology Management

• Manage software procurement, licensing compliance, and vendor relationships for enterprise applications and infrastructure tools.
• Coordinate IT setups for new offices or properties, including network, workstations, conferencing tools, and access control systems (e.g., security doors, access cards, surveillance)