Project Manager

 

 

Project Manager

 

Location: Home-based or Hybrid in the US

 

Why User Success and Why Now:

 

In User Success, we have a relentless focus on creating loyal users by helping them realize business value, within all accounts and account segments. With the overall user experience transformation happening in our industry, we understand driving continuous adoption of our technology is paramount to a successful engagement with our users and as such, we have created a User Success Team focused on increasing adoption and satisfaction with all our products, ensuring our accounts and users are successfully meeting their business goals.

 

What you’ll do:

 

As a Project Manager, you will lead multiple projects simultaneously, working collaboratively and cross-functionally to maximize project outcomes. You will work with a range of stakeholders from individual contributors to subject matter experts and executives alike.

 

 

Your day to day

 

• Be accountable for project planning and documentation, and management of expectations, milestones, and deliverables.
• Provide timely and informative reporting on project progress and project success metrics.
• Ensure all projects are delivered on time within the stipulated scope and budget. Take corrective actions where needed to achieve project deliverables to the project timeline. 
• Have the confidence and capability to hold all stakeholders, including senior stakeholders, accountable to project commitments.
• Perform risk management analysis to reduce project risks
• Act as a key contact for facilitation and coordination of communication between internal departments.
• Contribute to the development of processes and best practices for project management execution for the project management team.
• Collaborate with teammates who care about our users as much as you do

 

  

What you bring to the team

 

• BA, BS or equivalent experience
• Strong written and oral communication skills in Spanish language
• 5+ years project management experience with PMP / Prince2 or other formal Project Management training preferred.
• Excellent interpersonal and communication skills, including writing and presenting

• Highly organized with a proven ability to drive projects to completion and