Airport Data Reporting Analyst, Sr.- Business Services

Hourly Pay Range: $28.14-$35.17

General Description and Classification Standards

• Assists the department by performing tasks in the areas of employee support
• Produces reports and dashboards summarizing data and providing commentary or observations based on analysis
• Represents the unit by attending meetings, training sessions and programs that require participation from the unit, acting as liaison   
• Interacts with the multiple divisions as a resource 

Essential Duties & Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

• Liaison between Human Resources and business units to assist with on-boarding/off-boarding
• Plans, assigns, and coordinates staff work activities
• Manages record keeping and documentation 
• Establishes work methods, timetables, performance standards, etc.
• Creates operating plans, forecasts, and reporting systems 
• Assist with organizational structure and selects, develops, and manages staff and manages the day-to-day operations 
• Partners with manager to develop internal processes, interprets, and applies organizational policies  

Leadership Expectations

Typically has management and/or skills development responsibilities. Routinely provides work group leadership, guidance, and/or training to less experienced staff.

Knowledge, Skills & Abilities

• Knowledge of principles and processes for providing customer and personal service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction; adaptability to change
• Composes and prepares routine and correspondence, reports principles and methods

Skills

• Listening and communicating exceptionally to effectively convey information verbally, and in writing
• Analytical thinking with demonstrated talent for identifying, improving, and streamlining current work processes
• Ability to work independently and be proactive in developing and improving the administrative functions
• Schedule activities, meetings and/or events; routinely gather, and collate data
• Develop and maintain positive working relationships and provide clear and concise direction
• Excellent customer service

Supervision Received

Direction received is focused on end results and is typically collaborative in nature.

Minimum Qualifications

• Bachelor’s degree in business, public administration, accounting, finance, information technology, statistics, human resources, or a related field (equivalent professional experience may be considered for substitution for the required degree on an exception basis)
• 3 years of work experience in creation, reporting, and/or management of data or closely related tasks (not including data entry)

Preferred Education & Experience

• Four-year degree from an accredited college or university
• 5 years data analysis experience
• Experience with R, Python, Visual Basic is preferred

Licensures and Certifications

No specific certifications or licensures required.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.