Regional Director, Retail

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

The Regional Director, Retail is fiscally responsible for oversight and execution of monthly sales plan achievement, bi-yearly inventory results and overall brand standards and operational efficiencies in all Shops in his/her designated territory. They are responsible for staffing positions and training all Managers and Associates to operate Shops according to standard. Directs and motivates the sales team in their territory to ensure the highest level of customer service to each and every Equinox member and guest.

The Regional Director, Retail also takes direction from the Retail Corporate team and their club management partners on business strategy and action plans, assisting them in ensuring maximum productivity and compliance with all company policies and procedures within their individual territory. 

RESPONSIBILITIES:

Responsibilities include, but are not limited to the following:

TALENT MANAGEMENT:

• The Regional Director, Retail is the designated point-person for coaching, training and developing both new and tenured District Shop Managers, Area Shop Managers, Shop MODs and Associates in their territory
• Recruits and maintains a staff that reflects the needs of the business
• Trains, coaches and develops all levels of Shop staff
• Creates a succession plan within the Region

SALES & SERVICE:

• Achievement of assigned monthly sales goals for their Region
• Coaches and develops District Shop Managers, Area Shop Managers, MODs and Shop Associates in selling tactics, tools and understanding key business metrics
• Ensures an unparalleled customer experience for all Equinox members and guests
• Acts in the best interest of the Member when resolving issues
• Maintain knowledge of all club and Shop services, programs and products
• Understands the Member and Demographic of each Club in their territory
• Personally engages in his/her clubs’ communities, and helps his/her Shop teams do the same

COMMUNICATES EFFECTIVELY

• Engages the Shop Teams in a manner that is respectful, professional, inspirational and motivating
• Imparts a point of view on company conference calls and during meetings/presentations
• Ability to effectively share vision and point of view with his/her team and gain the their enthusiasm to ensure follow through
• Provides global feedback and offers possible solutions to Retail Corporate team, and to club business partners
• Keeps the all relevant parties abreast of Corporate communication through timely emails and verbal discussion

OPERATIONAL EXCELLENCE:

• Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
• Utilizes reporting to gain knowledge of the business and meets/exceeds trends and expectations
• Understands how to make strategic moves based on reporting
• Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned opera