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Verification Operations Specialist – Integrity Operations
MetaNew York City, United Statesfull_timeVerifiedPosted 14 Feb 2026
About the role
As a Verification Operations Specialist based , you will own, develop, and execute integrity support strategies for Meta products. You’ll collaborate cross-functionally with Product, Engineering, Operations, and Policy teams, leveraging advanced analytics and AI-driven solutions to improve verification processes and operational health. This role is highly strategic, requiring problem-solving skills, technical acumen, and drive large-scale, transformative programs in a fast-paced, ambiguous environment.
Responsibilities
Develop and manage integrity strategies for Meta products, partnering with Product, Engineering, Operations, and Policy teams
* Analyze complex support flows and recommend process, policy, and product improvements for scalable solutions
* Conduct root cause analysis and investigations, delivering actionable insights to cross-functional partners
* Track and analyze key operational metrics, ensuring metric and service goals are met
* Use strategic thinking and problem-solving skills to resolve large, complex business problems
* Support end-to-end management of large-scale, transformative programs and projects
* Leverage AI/ML tools and automation to enhance verification processes and operational efficiency
* Stay current on emerging AI technologies and apply them to improve support and integrity operations
Qualifications
5+ years of experience in Operations, Analytics, Product, Engineering, Consulting, Project Management, or equivalent
* Proven track record of initiating and driving projects to completion
* Experience leading process improvement projects in dynamic, cross-functional environments
* Demonstrated expertise in investigations and root cause analysis
* Experience working in, communicating with, and leading global cross-functional projects 4+ years of experience analyzing large datasets (SQL, Google Sheets, or similar tools)
* Experience working in a technology company or consulting firm
* Familiarity with AI/ML systems, automation, and GenAI annotation platforms
* Experience with signal-based verification, machine learning models, and operational measurement strategies
* Knowledge of responsible AI practices and regulatory compliance in digital platforms
Responsibilities
Develop and manage integrity strategies for Meta products, partnering with Product, Engineering, Operations, and Policy teams
* Analyze complex support flows and recommend process, policy, and product improvements for scalable solutions
* Conduct root cause analysis and investigations, delivering actionable insights to cross-functional partners
* Track and analyze key operational metrics, ensuring metric and service goals are met
* Use strategic thinking and problem-solving skills to resolve large, complex business problems
* Support end-to-end management of large-scale, transformative programs and projects
* Leverage AI/ML tools and automation to enhance verification processes and operational efficiency
* Stay current on emerging AI technologies and apply them to improve support and integrity operations
Qualifications
5+ years of experience in Operations, Analytics, Product, Engineering, Consulting, Project Management, or equivalent
* Proven track record of initiating and driving projects to completion
* Experience leading process improvement projects in dynamic, cross-functional environments
* Demonstrated expertise in investigations and root cause analysis
* Experience working in, communicating with, and leading global cross-functional projects 4+ years of experience analyzing large datasets (SQL, Google Sheets, or similar tools)
* Experience working in a technology company or consulting firm
* Familiarity with AI/ML systems, automation, and GenAI annotation platforms
* Experience with signal-based verification, machine learning models, and operational measurement strategies
* Knowledge of responsible AI practices and regulatory compliance in digital platforms
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