Senior Salesforce Administrator

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. 

Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity.

We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest.

We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. 

About this position:

Later is looking for a Senior Salesforce Administrator to join our Revenue Operations team. This role is pivotal in supporting our Sales, Finance, and Customer Service teams by optimizing and scaling our Salesforce environment.

Later is striving to create the world's greatest creator economy company, transforming the way all companies approach go-to-market (GTM) strategies. Key to this vision is mapping the creator economy of agencies, brands, retailers, and affiliate networks for our sales and partnership teams. We need someone passionate about technology and business processes to help create a custom framework of automation and reporting to make everything seamless and to help shape the future of our Salesforce infrastructure.

What you'll be doing:

• Configuration & Customization: Administer and configure Salesforce Sales Cloud, Quoting, and Case management to support various departmental needs.
• Collaboration & Requirements Gathering: Work closely with stakeholders to gather requirements, design, and implement tailored Salesforce solutions.
• Automation: Develop and maintain custom objects, fields, formulas, workflows, validation rules, and flows to automate business processes and enhance data quality.
• Permissions & Security: Manage user roles, profiles, permission sets, and ensure compliance with company data privacy policies.
• Integration Management: Lead Salesforce integration with other systems (e.g., Marketo, Zoominfo, Outreach, Appcues, Amplitude and more) via APIs, middleware, and integration tools.
• System Health: Monitor performance, troubleshoot issues, and provide technical support to users.
• Salesforce Releases: Keep up with new Salesforce features and recommend enhancements as appropriate.
• Documentation & Training: Create user guides and training materials and maintain process documentation.
• Company Initiatives: Contribute to cross-functional projects and initiatives as needed.
• Platform Management: Configure flows, assignment rules, approval processes, and dashboards to meet business needs.

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

• 5+ years of experience as Salesforce Admin with Sales Cloud and Service Cloud experience especially in configuration, Data security, and external system integrations.
• Strong experience managing multiple business functions in a shared Salesforce CRM environment.
• Proficiency with Lightning Web Components, APEX, Visualforce, and UI coding technologies.
• Understanding of DevOps using DevOps Center, Jenkins, Microsoft Azure, GitHub, or SFDX
• Proven ability to navigate ambiguity, build consensus, and effectively manage stakeholders.
• Strong organizational skills with proactive project leadership experience.
• Excellent problem-solving and troubleshooting skills, with the ability to escalate issues when necessary.
• Ability to document complex processes and communicate e